How do get my account number to port my phone number

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Newbie

How do get my account number to port my phone number

 
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Community Manager

Re: How do get my account number to port my phone number

You cannot get your account number online, you will have to contact one of the agents on this site, or call Care.

A11ey
Crusader of Customer Advocacy


I encourage you to post your questions on the community!

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35 REPLIES 35
Community Manager

Re: How do get my account number to port my phone number

You cannot get your account number online, you will have to contact one of the agents on this site, or call Care.

A11ey
Crusader of Customer Advocacy


I encourage you to post your questions on the community!

View solution in original post

Newbie

Re: How do get my account number to port my phone number

how do i find my account number
Community Manager

Re: How do get my account number to port my phone number

Use your phone number and pin to log into your account at My Account. If you do not remember your PIN, you can reset it using the link on the page. 

A11ey
Crusader of Customer Advocacy


I encourage you to post your questions on the community!

Newbie

Re: How do get my account number to port my phone number

What does the link say
Newbie

Re: How do get my account number to port my phone number

I CANT GET INTO MY ACCOUNT IM NOT STUPID I KNOW MY NUMBER AND MY PIN NUMBER STILL CANT GET IN COULD YOU PLEASE TELL ME HOW TO GET BACK IN PLEASE I JUST ORDERED A NEW PHONE YESTERDAY MARCH 24TH 17 DIDNT HAVE THIS PROBLEM WHILE DOING IT THEN SO PLEASE HELP ME GET BACK MY ACCOUNT OR I WILL CANCEL IM NOT HAPPY AT ALL PLEASE CALL ME  AND TELL ME WHAT TO DO VERY UN HAPPY RIGHT NOW

Agent

Re: How do get my account number to port my phone number

@mazdagirl57 Hey there! In order for us to investigate this situation. Please, send us a "Private Message" with the error message that you're receiving whenever you try to access to the website?

 

~ Joy

~ Joy P.
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Enthusiast

Re: How do get my account number to port my phone number

Yes I want to know that too
Groupie

Re: How do get my account number to port my phone number

i need my account number

 

Agent

Re: How do get my account number to port my phone number

@matthickletn We'll like to assist you. Would you be so kind to send us a "Private Message" so we can further assist you?

 

~ Joy

~ Joy P.