How do I return an online purchases?

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Accomplice

How do I return an online purchases?

I need to return an online purchase? How do I get the authorization number?
33 REPLIES 33
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Newbie

i need return my online purchase. the box is not yet opened. 

 

 

please send me the RMA number..

 

thanks

tushar

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Enthusiast

I've sent half a dozen private messages requesting a return authorization number, with no reply. I called the number and after waiting on hold for an hour, I STILL did not receive a return authorization number. They said I didn't need one? But the site says differently. This is some of the worst costumer service I've encountered. I'm considering a report to the Better Business Bureau.


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Agent

Hi clonderee! We have sent you the RMA number and further instructions via private message. If you need additional assistance, we'll be here to help.

 

EdwinRG.

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Groupie

I need to return an online purchase.  This is the worst customer service experience I've ever had.  How do I get an RMA.