@Tspald01 So sorry about the trouble! Would you please send us a private message so we can further assist you?
Note: For you to send a me a Private Message only need to click on my username, which will take to my profile, once
you're there on the right side of the screen you will see the option to send me a Message.
~ Joy P.
Hey there, @Tbaus! We'd like to help. Can you please private message us and tell us more about which account credit are you referring to, so we can look into this? Thank you!