I need to return a phone I purchased online since it is NOT usable with my current carrier. I need an RMA number ASAP as I am not able to reach your customer service by phone. YOUR CUSTOMER SERVICE IS TERRIBLE. Please give me the necessary RMA and instructions.
Hey there, cguevara9574! We truly apologize for the long tardiness in answering to your post!
To further help you with the return/refund process, please send us a private message including:
- The sales order key.
- Your e-mail address.
- A contact number.
- The first and last name under which the order was placed.
Looking forward to your reply!
You can click on my name to access my profile, and once there, you will an option that says "Send This User A Private Message".