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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

False Promises/Deceptive Tactics

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Groupie

False Promises/Deceptive Tactics

I was lied to by a boost rep about coverage.  I went back to store. I called and emailed.

6 REPLIES 6
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Agent

Re: False Promises/Deceptive Tactics

Hi there, @AMY25RUDOLPH. We're sorry to hear about this experience. We'd like the chance to make things better. Please send us a Private Message with your phone number, PIN and address. 

 

You can send a private message by clicking on my name, then selecting the message option from the profile page.

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Accomplice

Re: False Promises/Deceptive Tactics

I'm having the same problem and I'm being given a major run around, jumped from rep to rep, no answers, and a lot of delay tactics. No wonder you want o do all this privately.

Shame on you Boost Mobile.

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Agent

Re: False Promises/Deceptive Tactics

Hello kookiefool,  We do apologize for the experience. You can check the coverage in your are here . 

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Groupie

Re: False Promises/Deceptive Tactics

Exactly. They are giving me the exact same messages.
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Accomplice

Re: False Promises/Deceptive Tactics

Don't apologize. Fix it.

You can start by addressing the real issues, which have nothing to do with coverage. I wish you didn't have coverage here. Then I wouldn't have bought your plan and gotten cheated.
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Groupie

Re: False Promises/Deceptive Tactics

Theft by DECEPTION is a crime BOOST