Error Processing Order

Enthusiast

Error Processing Order

I'm trying to purchase an iphone6s plus but I keep getting an error at checkout after putting in my payment details.

I've tried other cards, other browsers, and clearing my cache/cookies but nothing works. I noticed it logs me out whenever I go to checkout and no matter how many times I log in again it still logs me out. 

Would appreciate any help ordering the phone, thanks.

5 REPLIES 5
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Agent

Re: Error Processing Order

Hi there, emalf! Have you confirmed that the address that you are entering is exactly the same as the address attached to your card?

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Enthusiast

Re: Error Processing Order

Yes it is. I've also tried using paypal with the same issue. 

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Agent

Re: Error Processing Order

Have you checked the transaction history with the bank to confirm if the payment attempts show up? 

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Enthusiast

Re: Error Processing Order

It doesn't show up at all. 

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Agent

Re: Error Processing Order

We understand. Definitely want to look into this for you. Please send us a private message so we may work directly with you.

 

You can send a private message by clicking on my name, then selecting the message option from the profile page.