I am the primary account holder for a 3 phone lilne family plan. One of the secondary phones in my account is not accessible and I need to view the call history as a favor the the secondary phone holder who also does not have access to the phone. How can I reset the pin if the phone is unavailable?
Hey there, paolawing67! We’d be happy to help, but we could use more info. Is the phone damaged, lost or stolen?