Data not going up even though payments ontime

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Data not going up even though payments ontime

As title states I alway pay ontime, even autopay too.

II'm on 2.5gb to 5gb data plan and have made at least 8 or 9 ontime payments but still at 2.5gb data.

 

Any help resolving this greatly appreciated.

5 REPLIES 5
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Hello!

 

It's really disappointing when this happens and I truly know how bad that feels. But to better help you, I would need to send you a private message so you can give me your number and PIN code and then I'll take a look at your account to check what's wrong with your growing data plan.

 

I'll be waiting for your reply back!

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Sorry for late reply.

 

Sure could you provide some more proof you work for Boost?

I see it says Agent and Social Care, just I'm extra careful any sorta thing so I know pming you my phone # and PIN is safe.

 

Thank you!

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I understand you may feel a little sceptical, but I do work for Boost Mobile's community and my Social Care logo plus my Agent status are the only two things I have as proofs that I work for this site.

 

I hope that with this answer you feel convinced about allowing me the chance to help you.

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Sent you pm.

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Still at 2.5gb.