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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Card declined but charged 5 times

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Card declined but charged 5 times

I tried to pay my bill with a debit card and it kept saying the card was declined. When I checked the recent transactions on the card it says the card was charged 5 times and the money taken off. I would like those charges reversed immediately and the money put back on the card.
3 REPLIES 3
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Promoter

Re: Card declined but charged 5 times

Hi! Don't worry the payment is still on hold or pending, but once the amount was already posted on your acc boost will definitely refund it back to your card..
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Newbie

Re: Card declined but charged 5 times

I have the same problem will i get my money back or what
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Groupie

Re: Card declined but charged 5 times

My card was just charged for the 50 plane, but nothing is added to my account this better be fixed or I'll call better business beral