Cant buy anything, shows error processing

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Newbie

Cant buy anything, shows error processing

I cannot buy a new phone....Ive tried different phones, cards, it just shows error processing, tryh later or call a number where you can spend an hour on it and still get no one. Or get someone incompetent and does not speak english and does not know how to fix this OR BUY OVER THE PHONE.Seriously, they cant even process order over the phone! Ive seen others complaining over this issue, and ive been trying to buy something new for over a year through bost. Why in a year havnt you fixed this issue??? 

53 REPLIES 53
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Groupie

I am trying to buy a phone but it continues to say my card information is wrong when I’m fact it is 100% correct I’ve tried serveral times, and I’m not calling the number to get the phone because it is know for bad customer service and long wait times.
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Agent

Oh no! Sorry to hear that, Brownjessia. Have you confirmed that the shipping address that you are entering is the same as the address attached to the card that you are using?

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Enthusiast

I have been trying to purchase a certified pre owned iPhone 7 128gb in gold but have been receiving the same error message as everyone else, even after double and triple checking information and using both my laptop and phone to attempt to buy it.
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Agent

That's strange. You need to check that your billing and shipping address are the same, because we only ship to the billing address of the card used.