Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html
Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Cant buy anything, shows error processing

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Enthusiast

Re: Cant buy anything, shows error processing

Having trouble buying the iphone 6s i dont have an account with boost but wanted to purchase the phone and switch to boost once i received it but if i cant purchase the phone im not going to switch ive been trying all morning
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Agent

Re: Cant buy anything, shows error processing

Hello Mariah. Please verify the following steps to help you place an order online due to receiving an error while trying;
1. Please make sure the Billing and shipping address are the same
2. Please make sure you're using a valid credit card.
3. It is best if you use Internet Explorer as your Browser
4. Verify if your credit card has a block from bank to purchase on line.
Please verify these options if you continue to have issue please let us know. Victor21

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Enthusiast

Re: Cant buy anything, shows error processing

Tried all that still not working ive been trying all day
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Agent

Re: Cant buy anything, shows error processing

Hi. What is the error you are receiving? Victor21

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Enthusiast

Re: Cant buy anything, shows error processing

It just says sorry there was a problem processing the order please try again or order over the phone wich I tried calling and was on hold forever so i hung up
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Agent

Re: Cant buy anything, shows error processing

Understood. Please send us a private message to be able to assist better. Victor21

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Newbie

Re: Cant buy anything, shows error processing

I'm trying to buy an iPhone 7, silver, 128gb, and I keep getting an error message after I enter all the billing and shipping info and try to complete the order. "Error processing order..." I've tried multiple times with no luck. Please help me
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Groupie

Re: Cant buy anything, shows error processing

I wanna buy an iphone 7 plus red and im having the same issue
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Agent

Re: Cant buy anything, shows error processing

Hey, Garenmekho! I have replied to your previous post. Please check it out.

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Enthusiast

Re: Cant buy anything, shows error processing

hi boost mobile customer last night i wanted to buy a phone but it showed me an error processing