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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Cant Activate New Phone, account locked

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Enthusiast

Cant Activate New Phone, account locked

Tried to activate new phone and got the pin wrong 3 times but recovered it but account is locked even though its been 2 hours since last attempt. How long is the lock, can it be removed? If not is there a way to activate phone another way?

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5 REPLIES 5
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Agent

Re: Cant Activate New Phone, account locked

Really sorry to hear about this! Can you please send a private message, so we can further assist you?

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Enthusiast

Re: Cant Activate New Phone, account locked

Okay i will send one

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Agent

Re: Cant Activate New Phone, account locked

Thanks. We'll be able to assist you in private.

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Enthusiast

Re: Cant Activate New Phone, account locked

Check your inbox
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Agent

Re: Cant Activate New Phone, account locked

We are still unable to get your private message. Please try again, so we can further assist you.