I have been receiving calls all day from people saying I have called them. I have not called any of these numbers and my phone does not show the number in my call log. I don't know how these people are getting my number or how my number is showing up in there call log. Is this happening to anyone else?
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We have created an article that explains a bit more about Caller ID Spoofing, which is what is happening in these cases. Unfortunately, it's not a thing that we can fix, so please DO NOT send a private message to an agent here. There are are some things you can do to ensure your information is protected. Please see our Article: Someone is Using My Number to Call People for more information
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Hey there, BenTaken2! We're sorry to hear that. Can you please shoot us a private message with the details so we can get this thing figured out? Victor21
I have also been accused of making 4 separate cell phone calls to other callers with "390-xxxx" numbers that are not in my contacts and that I have not made over the past two weeks. The caller insists that he/she is returning my call, when my encased cell phone has been lying on a flat surface next to me at the time they say I called (so I am certain it is not due to "butt dialing" or from external pressure on the number pad). How do I make it stop?
Hi there, GEMN. Thanks for contacting us.
We're sorry to hear you're having problems with the service. Could you give us more details? What seems to be happening?