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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Broken phone Boost sold me they want me to pay restocking fee anf shipping to return

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Accomplice

Broken phone Boost sold me they want me to pay restocking fee anf shipping to return

So Ive been asked by boost 2 times on this forum to send a private email the 1st time i was told basically im s.o.l the second time i was ignored entirely. BOOST SENT ME A BROKEN PHONE AND THEY WANT ME TO PAY TO RESTOCK IT AND SHIP IT BACK I KEEP GEYTING ASKED TO EMAIL BUT NOTHING IS HAPPENING!!! When i got the phone the glass on the camera of my s6 was broken. Why shoulf i have to pay to return it????? And why is no one responding to my email are you just hoping the 7 days runs out so u can say im not eligible for refund???
2 REPLIES 2
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Agent

Re: Broken phone Boost sold me they want me to pay restocking fee anf shipping to return

Hi, @SBlake I would like to check into this for you. I would you to send me a PM with your Phone number and PIN code. Instead of sending it through the website, please, click on my user name to access my profile, and once there you will see an option that reads "Send This User A Private Message".

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Accomplice

Re: Broken phone Boost sold me they want me to pay restocking fee anf shipping to return

iPhone that I cannot hear. Yeah, good luck with that. I will no longer trust anything I hear from Boost. Mail me a shipping label since over the course of seven days you STILL won't give me an address to send it to. Got OH so close today. Stupid me.