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Activated

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Accomplice

Activated

I just activated my phone but it isn't working can some one help me
1 ACCEPTED SOLUTION

Accepted Solutions
Agent

Re: Activated

Please follow these steps to reconnect the phone to the network:
-Dial ##72786#.
-Preparing Network will appear briefly at the top of the screen. Hands Free Activation displays.
-Checking for ""PRL update” message appears.
- The device will reboot.
-The phone will check for firmware update. Click OK.

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15 REPLIES 15
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Agent

Re: Activated

Hi there! Thanks for reaching out to us. We'be happy to help! Could you please tell us your device model and manufacturer?

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Accomplice

Re: Activated

What do you mean by that
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Agent

Re: Activated

What type of phone do you have? 

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Accomplice

Re: Activated

Ztr warp 7
Agent

Re: Activated

Please follow these steps to reconnect the phone to the network:
-Dial ##72786#.
-Preparing Network will appear briefly at the top of the screen. Hands Free Activation displays.
-Checking for ""PRL update” message appears.
- The device will reboot.
-The phone will check for firmware update. Click OK.

View solution in original post

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Accomplice

Re: Activated

But now I can't send messages
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Accomplice

Re: Activated

I made a phone call but I can't send message it says something about service
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Agent

Re: Activated

Are you able to receive text messages? How many bars are you getting? To research further, can you send us the cross streets and ZIP codes where this occurs?

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Accomplice

Re: Activated

I haven't received any at all yet I am getting none and what is a cross street