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Sat, Oct 17, 2020 3:00 PM
13 d ago
7 m ago
Hi there Kacywacy1. Thank you for contacting us. When did this issue start and have you made any recent changes to your account? victor21
Hi there! Thank you for contacting us. We have marked your message as private so you can send the account information to further assist you. Please send your phone number, PIN for the account, current address and provide more details about the issue for us to help . - MichaelDe
Hi there! Has your device sustained any physical damage (wet, dropped, broken, etc..)?
In that case the phone can not be guaranteed to work anymore. We recommend replacing it. You can find our current offers on new devices clicking here.
3 m ago
First, make sure the monthly bill is not in arrears, you're not in a dead spot, and the phone is not in Airplane or Do Not Disturb mode. Check for malware and perform a reset if it's still not working properly. Contact your carrier to check for issues or to receive further help.
21 d ago
Turn Airplane Mode on and off. Go to Settings and turn on Airplane Mode, wait five seconds, then turn it off. Check your Do Not Disturb settings. Go to Settings > Do Not Disturb and make sure it's off.