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Tue, Apr 6, 2021 12:23 PM

possible solution for laptop grey screen

after I pressed the power on, the acer display appeared and I waited for the lock screen to display but a gray screen just showed up. Joseph from geek squad support suggested me to power off the laptop completely then remove the battery. Then I remove the dust from the motherboard and other part of laptop. When I started it was working fine without any issue.

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