C

Fri, Jul 9, 2021 2:08 PM

No refund?

I paid for July on June 18, ended up cancelling service July2. I am told that I can’t get a refund? What? So great Boost steals money. This is so wrong. 

Responses

Boost Care

 • 

4.5K Messages

3 m ago

Hello Colleendk. It saddens us to know that you've decided to leave Boost Mobile. Your business with us so far is greatly appreciated, and you're always welcome to come back. Unfortunately, due to the prepaid nature of our services, the balance on our accounts is not refundable and non-transferable. Upon cancellation of the account, any remaining balance and/or service is lost along with the number. Let us know if you have any questions or concerns. - EdmundM