A

Thu, Mar 18, 2021 5:55 PM

No order confirmation

I ordered a new phone a few hours ago and still no order confirmation just wondering why I haven’t received the confirmation email?

Responses

Boost Care

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4.5K Messages

7 m ago

Hi there! Did you reach the order confirmation page with the order number on it?
- EdmundM

2 Messages

Yes but I did not get that number down and wondering how I could get that number so I could look my order up? 

Boost Care

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4.5K Messages

In that case there shouldn't be any problems. An email will be sent to you once the order starts processing. Make sure to keep an eye on your inbox so you don't miss it! Let us know if there is anything else that we can do for you.
- EdmundM

8 Messages

3 m ago

We ran into exactly the same problem.  Spent 45min on the phone with Customer Service and got nowhere.