I can't get my old phone unlocked . It has to have service for 12 months before they will unlock it . I just bought it because my phone stopped working after they switched whatever it was. I didn't want or like the phone but if I didn't buy one I didn't have a working phone . So after I bought it a couple months later I became eligible for an upgrade so I got it and I want to unlock the other one so I can sell it and they won't. All this started from boost not me , I've had service for years with them but I'm changing carriers. I'm done with boost .