J

Tue, Apr 20, 2021 9:54 PM

Boost sold me a broken phone

I got an Iphone XR for Christmas and have since called customer support many times to troubleshoot my phone as every call gets dropped! Why they would sell a phone that can’t even make calls? No idea.When it started doing this they made it out to be a minor issue that could be fixed with some troubleshooting but nothing has worked. Sometimes the phone won’t even ring it just says call failed. I talked to customer service today and she basically asked me why I didn’t return it the first week I got it and said there’s nothing she can do but troubleshoot it AGAIN. Obviously the phone still doesn’t work. Boost Mobile is a rip off. 

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