Joeboxer1965's profile

Thu, May 6, 2021 2:00 PM

Boost mobile receipt

I am trying to obtain a copy of my receipt for the purchase of my Samsung Galaxy S20 because it it needed to register for the warranty and other benefits that Samsung offer customers who purchase Samsung products. I have called customer service and they are saying my order email is the receipt. Samsung will not accept that as it does not have the IEMI number.  Can someone please help me? 

3.7K Messages

7 m ago

Hi, Joeboxer1965! Your email describes the order you placed. - Boost_MasielQ

5 Messages

But the email doesn't provide IEMI number which is what Samsung need to see in a receipt which verify the purchase. Without a receipt I cannot take advantage of Samsung.com / Member benefits. 

5 Messages

Also E-commerce rules does state I am to be provided a receipt for my purchase and without a receipt it is not a legal purchase. 

3.7K Messages

Your email confirmation has an order number which confirms your purchase. - Boost_MasielQ

5 Messages

The email doesn't confirm a purchase with the IEMI number for the cell phone I purchased. 

5 Messages

I just want a receipt so I can register my phone.