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Dmodaisy711
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Accomplice

Accomplice

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8 Messages

Tue, Mar 7, 2017 5:00 AM

Tethering/hotspot information

I'm very frustrated... Just payed bill and saw that I do have hot spot on my plan... But when I go to teether my stylo 2.. Boost pops up and says I'm not subscribed...Customer service hung up on me 3 times and resolution had not been made... This is what my plan says.(what could this be interpreted as?)
Turn your phone into a Wi-Fi Hotspot! (High-speed data usage draws from plan's data allotment)

Responses

Newbie

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2 Messages

3 years ago

I have a $50 a month plan with 8 gigs of hotspot, what if I burn through that within the month is there anyway I can get more gigs for hotspot?
neisis

Boost Care

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250 Messages

3 years ago

Hi BCB1976! Unfortunately, this plan is not compatible with extra data packages. If you use these 8G, you need to wait for them to be restated on your next billing cycle.

Enthusiast

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4 Messages

3 years ago

.
SIMPLE INSTRUCTIONS:
ON Your teethering phone OR DEVICE YOU'LL TURN TETHER ON. . First time u do a password pop up appears. May not appear again so write it down if you need to.
2nd device. Scan for wireless connection.
Pick yours
Type password.
Click connect and u should have it. This is not the blue tooth way to connect but I don't see why you would need that anyway. MAKE SURE YOUR PHONE IS IN VISIBLE MODE!
Good luck-
Phil

Accomplice

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5 Messages

2 years ago

Having the same issues. Hotspot disappears never turned on my hotspot. Called boost told it would be expidited and would be 24 hrs. Over 24 hours later havnet heard anything but now almost all hotspot gone. Called again and the agent wasnt listening finally got a supervisor and was told it had to be expididted since it wanst done yestursay. I will keep calling until i get a actual answer and they admit to there messup. Im currently looking to take my service elsewhere. It will cost more but atleast ill get what i pay for and get customer service that will atleast pretend to care.