kyra-12345's profile

Tue, Oct 22, 2019 8:00 AM

Why is boost mobile saying my phone isn't eligible for activation?

I ordered my phone from boost mobile, and it has a boost mobile sim card. Yet when I go to activate my phone, it says device does not appear eligible for activation. This is about the third problem I've had with this company in the last two weeks, please can someone help me?


Boost Care


3.6K Messages

2 y ago

Hey there @kyra-12345 We apologize for the inconvenience. Would you please send us a private message, including the IMEI and SIM card number of the device you wish to activate?


Note: For you to send a me a Private Message only need to click on my username, which will  take to my profile, once you're there on the right side of the screen you will see the  option to send me a Message.