Boost mobile is a horrible phone carrier. I've been with boost mobile for over 5 years. I tried to get my sim card unlocked and was told it would be done several days ago. Well that never happened so when I was chatting today to see what was going on with it. I was on a chat for 3 hours just to be told it can't be done. Then the representative ended the chat when I was still trying to get answers about my problem. This is absolutely ridiculous. Nobody should ever use boost. They give false information and don't try to resolve the situation or address the fact that you were told something different from a representative.