Phone not ringing, going straight to voicemail?
So this is a weird thing that just recently started.
My mother and I are both Boost customers, and we have the exact same phone (Moto G Fast, both purchased from Boost.) When I call her, her phone doesn't ring. I get no ringtone on my end, just dead silence and then it goes to voicemail. She doesn't gets a notification about me calling, just a voicemail (if I've left one.) If she calls me, it works fine -- my phone rings. She can also receive my texts and send me texts without a problem.
She's sure she hasn't blocked me by accident, and this isn't happening with any other number calling her.
Anybody know what's up with this and how we fix it?