4 Messages
"Text messaging not sent due to low balance." BlackBerry Curve 9130.
Hello,
Out of no where, my blackberry curve was blocked from sending texts. I receive texts from others, fine. When I attempt to send now, I receive this text from BoostMobile: 9230 BSTFreeMsg: "Text messaging not sent due to low balance. Recharge account. To find re-boost location from handset go to web then reboot locator. " My monthly payment is secure and automatic so this message is erroneous. I have been on the phone this whole week with three different costumer service representatives who failed to correct the problem with their suggested solutions. For example, they recommended a ##number# text and a full security wipe which did nothing but waste my valuable time. I was even disconnected from my third call when costumer service attempted to call blackberry's technical service and keep me on the line. This is not a device problem. I am certain it is network. I have used this device and boost mobile for several years without issue.
Responses
EdwinRG
Boost Care
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904 Messages
3 y ago
Hi Rotaryphone! We'd like to review this situation immediately. Please send us a private message with your phone number and security pin. We'll be glad to assist you!
EdwinRG.
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Rotaryphone
4 Messages
3 y ago
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twinmomtln
4 Messages
3 y ago
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twinmomtln
4 Messages
3 y ago
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melissac
Boost Care
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2.2K Messages
3 y ago
Hi, lavariab. Please send us a private message.
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lavariab
3 Messages
3 y ago
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Helana03
3 Messages
2 y ago
Help!!!
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InGauge
2 Messages
2 y ago
I am having the same issue with my iPhone, is there a resolve?
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Hamilton
Boost Care
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2.2K Messages
2 y ago
Hi there, @InGauge! We will need to review your account. Please, send us a private message with your phone number and PIN code to further assist you.
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Lewisv
2 Messages
2 y ago
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JamieB
Boost Care
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944 Messages
2 y ago
Hey there! We’d be glad to help you out with this. We may need to send some updates to the phone. Please send a Private Message with your phone number and PIN.
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Latonyab
3 Messages
2 y ago
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JamieB
Boost Care
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944 Messages
2 y ago
Hey there! I'd be happy to help you. Please send me a Private Message with your phone number and PIN.
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Tabitha
Boost Care
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905 Messages
2 y ago
Hello kbaker1975, lets get you sorted out. Please send us a private message so we can assist you with.
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kbaker1975
1 Message
2 y ago
Hi. My daughter is getting the above referenced message on her phone, stating there is a low balance and that she can not send text messages. She just left for vacation this morning, and I need to be able to communicate with her. Is there a fix for this problem? I really need to get this resolved as soon as possible.
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