'Text messaging not sent due to low balance.' BlackBerry Curve 9130.

Question

Hello,Out of no where, my blackberry curve was blocked from sending texts. I receive texts from others, fine. When I attempt to send now, I receive this text from BoostMobile: 9230 BSTFreeMsg: 'Text messaging not sent due to low balance. Recharge account. To find re-boost location from handset go to web then reboot locator. ' My monthly payment is secure and automatic so this message is erroneous.  I have been on the phone this whole week with three different costumer service representatives who failed to correct the problem with their suggested solutions. For example, they recommended a ##number# text and a full security wipe which did nothing but waste my valuable time. I was even disconnected from my third call when costumer service attempted to call blackberry's technical service and keep me on the line. This is not a device problem. I am certain it is network.  I have used this device and boost mobile for several years without issue.

EdwinRG · Answer

Hi Rotaryphone! We'd like to review this situation immediately. Please send us a private message with your phone number and security pin. We'll be glad to assist you! EdwinRG.

Rotaryphone · Answer

I have the same problem as Dary1910 but after 48 hours, no response from technical support here. I should find another carrier.

twinmomtln · Answer

I have been receiving the same message for months. I seem to continue to have service sending & receiving text messages so i haven't paid much attention to it. I also have my payment deducted through auto pay. I have an LG phone. It's annoying!

twinmomtln · Answer

I have been receiving the same message for months. I seem to continue to have service sending & receiving text messages so i haven't paid much attention to it. I also have my payment deducted through auto pay. I have an LG phone. It's annoying!

melissac · Answer

Hi, lavariab. Please send us a private message.

lavariab · Answer

Did you find a solution to it

Helana03 · Answer

Same for meHelp!!!

InGauge · Answer

I am having the same issue with my iPhone, is there a resolve?

Hamilton · Answer

Hi there, @InGauge! We will need to review your account. Please, send us a private message with your phone number and PIN code to further assist you.

Lewisv · Answer

i just bought an iPhone from boost and i’m having the same problem. has anyone found a solution?

JamieB · Answer

Hey there! We’d be glad to help you out with this. We may need to send some updates to the phone. Please send a Private Message with your phone number and PIN.

Latonyab · Answer

I Have The Samr Problem With My Iphone But I Paid The Bill & Its Getting Really Annoying Someone Please Help

JamieB · Answer

Hey there! I'd be happy to help you. Please send me a Private Message with your phone number and PIN.

Tabitha · Answer

Hello kbaker1975, lets get you sorted out. Please send us a private message so we can assist you with.

kbaker1975 · Answer

Hi. My daughter is getting the above referenced message on her phone, stating there is a low balance and that she can not send text messages. She just left for vacation this morning, and I need to be able to communicate with her. Is there a fix for this problem? I really need to get this resolved as soon as possible.

Rotaryphone

"Text messaging not sent due to low balance." BlackBerry Curve 9130.

Responses

EdwinRG

Rotaryphone

twinmomtln

twinmomtln

melissac

lavariab

Helana03

InGauge

Hamilton

Lewisv

JamieB

Latonyab

JamieB

Tabitha

kbaker1975