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Mon, Nov 13, 2017 3:00 AM
I swapped phones since my old phone broke. After we swapped the phone i couldn't send or receive messages. Please help.
3 months ago
3 years ago
Hey there, DarkenedSoul! Sorry for the late reply, and please accept our apologies for this issue.
To further help you with this matter, please send us a private message including your mobile number, PIN code, and the MEID (or IMEI) of the phone you just activated.
Looking forward to your reply!
Sorry you’ve been experiencing this, @Danichi. We want to help! Could you send us your zip code and any street intersection near you to check the network?
2 years ago
Just changed my number and now I cannot call my old number was **** and is now I can't I only get sent to a external sprint number help!
Hey there, DM1! We can help you with that. If you have an Android, you may dial the code ##72786# to program the phone to your new number. If it is an iPhone, dial the code ##873283#. If the issue persists after that, feel free to send us a private message so we may take a closer look.
You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.
Hey, We compiled a detailed guide on the Error 97 SMS Origination Denied Error and have fixed this issue completely with a ton of solutions. Make sure to check it out.