Grey4791's profile

Sun, Dec 8, 2019 5:00 PM

Not receiving SMS text messages

I am not getting text messages on my LG Tribute Android device. I get a message from a number 9230 stating: "1/2 The recipient you are sending to has chosen not to receive 2/2 messages. Msg 2111".
Please advise!

Responses

Accepted Solution

Boost Care

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3.5K Messages

1 y ago

Hello Grey4791. We'd like to verify your text messaging configuration. Please send us a private message so we may review the account.

 

You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.

Boost Care

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1.3K Messages

8 m ago

So sorry to hear about this experience, @colinparr. We want to help! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number, the PIN and a brief description of your request. To send a private message, click on any of the social care agents user names and select the option send this user a private message.

6 Messages

8 m ago

Hi, I'm having a similar problem, and I've spent 3 hours on the phone with tech support reps who can't figure out the problem. Can I get some help?

 

Thanks,

 

Colin

Boost Care

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1.7K Messages

7 m ago

Sorry to hear about this experience, fotogurl25. We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number, the PIN and a brief description of your request. To send a private message, please click on any of the social care agent's user names and select the option, send this user a private message. 

3 Messages

7 m ago

I am having this issue as well, Can i get some help too!

3 Messages

5 m ago

Hi can you help me please

3 Messages

5 m ago

Please help me