JHorne1121's profile

Sun, Nov 24, 2019 9:00 PM

Need full text history since 11/14 on my 2nd line of service

Need full text history on my 2nd line of service it's a safety issue for my daughter. Just want to know who's calling and texting that number. 

Responses

Accepted Solution

Boost Care

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3.6K Messages

1 y ago

Hey there @JHorne1121 You should be able to see this information by accessing "My Account". You can see basic information about the call, such as the time the call was made and the length of the call. But to respect the privacy of all our callers, the telephone number of the person who called her isn't available.

 

~JoyP.

2 Messages

1 y ago

Please I really need to access my second line

Boost Care

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897 Messages

1 y ago

Hi there! Thank you for contacting us. How can we help? 

Boost Care

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897 Messages

1 y ago

Can you please send us a private message with the details, so we can work through this? 

2 Messages

1 y ago

1 Message

1 y ago

Was u able to get detailed info for second line

1 Message

1 y ago

To Whom It May Concern;
Hello, I don't mean to come off rude or anything but talking about a free month of service.....I mean wow, I've been a Boost customer for over 20 years and honestly I can tell you that I've never ever received a free month of service. Please can somebody tell me what I have to do to receive a free month of service please. I would greatly appreciate it.

Sincerely yours,

Tracy Flores

Boost Care

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1.8K Messages

1 y ago

Hi Tracy_Flores! Sorry for the delayed response. Support is available from 6:00 a.m. to 9:00 p.m. CST on weekends.

We are sorry. We don't have free month promotions available at the moment. We recommend to check our website and social media channels from time to time for any new offers or promotions:

 

WEBSITE: https://www.boostmobile.com/

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YOUTUBE: https://www.youtube.com/user/boostmobile

SNAPCHAT: https://www.snapchat.com/add/boostmobile

INSTAGRAM: https://instagram.com/boostmobile/#

 

1 Message

1 y ago

1 Message

1 y ago

Very good article, thank you very much.

Boost Care

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2.8K Messages

1 y ago

Hi there, ANGRYUSER! We apologize for any inconvenience. We'd like to look into this for you. Please send us a private message with your phone number and PIN to verify your account.

6 Messages

1 y ago

Can you please pm me? I want to get my account number and I’ve been in customer service for 2 hours with no response

Boost Care

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2.8K Messages

1 y ago

We have replied to your private message. Please check your inbox. Thanks. 

6 Messages

1 y ago

Never mind I found it and sent you a message with my number and pin thank you please respond as soon as possible please thank you

Boost Care

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2.8K Messages

1 y ago

Hello, GustavoEscamill! We're sorry for this hassle. Please send us a private message with your phone number and PIN so we can assist you with this.

 

To send a private message you simply go to one of our agents profile who you want to send a message to and hit the "send this user a private message" button. It's under their contact section on the right side of their profile, right next to their badges.