Cannot send MMS texts with pictures or video

I entered in the info and hit save but it won't add it to the APN list

I have the same problem and the same phone. Went to our Boost store today.and they said my account has been moved to the “new network” and no mms messaging sorry, will need to buy a new phone to fix it.

Then, move me back to the old network. Husband’s phone hasn't been moved yet and still works fine. 
This is not acceptable. i do not need a new phone, and if this isnt rectified and I am forced to buy a new phone, we will move carriers. 
The internet is full of questions about Boost and the texting failures, and it makes me think it is something they do to increase phone sales. I am livid.

So sorry to hear about this issue, @vcuadra. We definitely want to take a look at this. Please, send us a private message with your phone number and PIN. To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".

Duke, my access point names is grayed out and the add button is grayed out also. 

So sorry about the trouble! Can you please send us a private message with the details so we can work through this? 

@vcuadra We want to help. Whenever possible, please send us a private message to assist you further. Looking forward for your reply.

So sorry to hear that you've been affected by this issue, @OPKC. Please, send us a private message to further assist you.

@OPKC Are you receiving an error message?