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Hello, @Colistia121! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private accou

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8 m ago

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No Phone order Confirmation

I ordered a phone and the order was confirmed on my bank account that it went through. I just never got the email confirmation and I want to make sure

Question

Hello, @GeluDragon! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private accoun

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8 m ago

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Shipping

So i bought my phone yesterday at 2 pm i live on the east coast of us idk the time zone i think it's mountains anyways it still hasent proccessed and

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Hello, @sobolr! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account in

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1 y ago

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Cancel online order

I ordered the wrong phone online and need to cancel the order. I called my local store and that representative told me to call. I called for support a

Question

So sorry to hear about this experience, LJ2. We want to help! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private c

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9 m ago

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Unlocking phone

I contacted Boost three days ago about unlocking my phone so that I could transfer it to another service provider. The customer service rep said that

Question

Hello, @Rdonok1! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account i

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1 y ago

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Help with unlock uicc please

I was sure i had unlocked phone last year or farther back,  now the uicc unlock will not work as number has been portex to different carrier,  i am to

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Hello, @Sbetenbough! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private accou

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1 y ago

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Outgoing calls show ‘No Caller ID’

Hello, when I make outgoing calls I have been told by many that it show’s ‘No Caller ID’. I have reached out to Boost several times and it hasn’t been

Question

Hello, @Timnuckels33! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private acco

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1 y ago

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Phone calls I didn't make

There are calls in my call log I didn't make most are to WA state some are to my contacts. On 9-22 there are about 6 calls I didn't make please help m

Question

Hello, @minaoka! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account i

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8 m ago

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Cancel Order

Hello, I placed an order with Boost Mobile but accidentally entered the wrong shipping address so I wish to cancel it. Who can I contact to make that

Question