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Hello, Sgutierrez1234. Thanks for reaching out to us here. We'll be happy to help you out with this. Please send us a private message with your phone number and PIN to verify your account. To send a private message you simply go to one of our agents

 commented 

1 y ago

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0

0

Iphone 8 plus won't activate

I bought my iPhone this week from boost, got the Sim card, and went online to activate it. The same message keeps popping up saying "activation did no

Question

Hello Latika. I am so sorry to hear about what is going on. I hope you and all your loved ones are safe. We are offering assistance to our customers affected by the Hurricane. For more immediate assistance please contact our customer care line at 1-8

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25 d ago

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5

Hurricane ida

I was wondering about getting a credit due to my job getting messed up and my home I had to evacuate from bourg la 70343 which is in terrebonne parish

Question

Hello, JCuJo. Thank you for contacting us. Sorry to hear that you’ve been experiencing this issue. We'll be happy to help you. Please send us a private message with your phone number and PIN to verify your account. To send a private message you simpl

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1 y ago

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0

Done with Boost Mobile!

Boost Mobile/Dish NetworkI've been a huge supporter for over 10 years and after paying $70 a month for nonexistent service for the last two weeks. I'v

Question

Hello, @sobolr! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account in

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1 y ago

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0

Cancel online order

I ordered the wrong phone online and need to cancel the order. I called my local store and that representative told me to call. I called for support a

Question

Hello, ZERENPAI. Thank you for bringing this to our attention. So sorry to hear about this experience. Please send us a private message with your phone number and PIN to review this for you. To send a private message you simply go to one of our agent

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8 m ago

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0

2

Boost Shield

I made a claim for the phone insurance "Boost Shield", I mailed my phone to them in November of 2020, and have yet to receive the visa gift card I was

Question

Hello, Collins5851. Thank you for reaching out to us here. We apologize for any inconvenience. Definitely want to look into this for you. Can you send us a private message with your phone number and PIN to verify your account? To send a private messa

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8 m ago

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0

0

extended network

My moto e isn't working properly. Its not working on the extended network towers. When i bought the phone i was told when activation it would work. No

Question

We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Pleas

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1 y ago

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0

Not receiving text messages

All night and all day I've had to turn my mobile data on when I'm trying to to because I'm not receiving basic text messages without it being on I'm n

Question

Hello, @lc46204! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account i

 commented 

10 m ago

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0

52gb?

While looking at my dashboard on boostmobile.com/myaccount, I see in the data info section that the allotment of data has gone up from my 32gb to 52gb

Question

Accepted Solution

Hello, @marlinpuppy! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private accou

 commented 

1 y ago

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0

0

Premier Grace Period Program opt out/unenroll

Want to get out of this so I can boostup.  Been holding me back.  How do I unenroll or opt out.  Been with Boost 11+ years.            =

Question