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Desil968,Hang on, it'll be a few hours before I have a chance to try, but I'll update after I do.Obviously, ignore the Boost agents on here. I'm doing my best to actually help and post in public.

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1 y ago

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Note 8 outgoing calls and texts fail

Hi, I have a Note 8 (N950U, bought from Boost store) that starts failing to send outgoing calls and texts. This happens every day at different times.

Question

Hey there @Sezro Thank you for contacting us, and apologize for the inconvenience. One of our agents already reply to your private message, and we're waiting on your response.  `JoyP.

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1 y ago

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Data not working

I'm not sure when this first started but I have havent been able to get onto the internet without using home wifi for a couple days now. My phone had

Question

Can someone help me? Please. I've messaged 2 agents and have got nothing but the run around on getting it. I don't want any credit or deals all I need is my account number

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9 m ago

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Account Number

Hi,  I need my account number. How do I get a hold of it? or where can I find it?? Thanks.

Question

Hi jalopez81,thanks for the quick response. I just tried the website again and the exact message isThis device is not eligible to swap The agents said my phone was not compatible.

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1 y ago

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Brand new unlocked iPhone SE activation

Hello, I purchased a brand new unlocked iPhone from Costco.However I am unable to activate it.I tried online and spoke to two different customer suppo

Question

Hello Latika. I am so sorry to hear about what is going on. I hope you and all your loved ones are safe. We are offering assistance to our customers affected by the Hurricane. For more immediate assistance please contact our customer care line at 1-8

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16 d ago

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Hurricane ida

I was wondering about getting a credit due to my job getting messed up and my home I had to evacuate from bourg la 70343 which is in terrebonne parish

Question

Accepted Solution

So sorry to hear about this experience, Courtney. We want to help! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a priv

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Confused

Hi I just purchased a galaxy a21 yesterday for my son with a new number, but he wants my galaxy a20 instead. So we tried to swap phones, but the sim c

Question

Accepted Solution

The summary is I can't transfer my old plan on an original iPhone SE to a new iPhone SE and have to pick a more expensive plan. Thanks to the agents for their help, even if they couldn't keep me my old plan.

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9 m ago

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Virgin $30 plan and new iPhone SE?

Hi,I'm a Virgin Mobile convert with the $30 VM iPhone plan. I ordered a new iPhone SE from Boost which arrived today and when I try to activate it I'm

Question

It'd be nice if all your agents knew this. I told yesterday's that it was an issue with an update and it's known by you guys. They acted like they'd never heard of it and that no one else is having this issue. Ugh.

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1 y ago

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Samsung Galaxy S9 - No LTE service

For over a week now, I have had no LTE service on my S9 - only 3G. Wi-Fi works, and I can make and receive phone calls and texts, but I need that LTE

Question

To send a private message you simply go to one of our agents profile who you want to send a message to and hit the "send this user a private message" button. It's under their contact section on the right side of their profile, right next to their bad

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1 y ago

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Unlimited data?

Recently swapped devices to a new phone when I use the boost mobile app with the same plan which used to see data unlimited talk unlimited text unlimi

Question

To send a private message you simply go to one of our agents profile who you want to send a message to and hit the "send this user a private message" button. It's under their contact section on the right side of their profile, right next to their bad

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1 y ago

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Samsung galaxy s9 issues

My phone is getting really hot, the battery drains fast, and my data connection is slow to no connection at all. Please help. I don't know what is wro

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