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So sorry to hear about this experience, @Khanm481. We want to help! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a pri

 commented 

1 y ago

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Samsung A20 overheating issues

Hello everyone I'm writing about my Samsung A20 having over heating issues.  This has recently begun.  For starters phone was purchased last year in O

Question

So sorry to hear about this experience, @Emeeta22. We want to help! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a pri

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9 m ago

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Low coverage

I keep getting a low coverage message when I try to activate my new phone, but when I check the coverage map it says that my area is well covered. Cam

Question

Hello, stevek49. That’s not what we like to hear. We truly apologize for the inconvenience. We'll be happy to help you out with this. Please send us a private message with your phone number and PIN to verify your account. To send a private message yo

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1 y ago

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Network connection

I am having the same issue with network connection. The A20 I had full bars now with this new A21 im lucky to have one bar!! This is unacceptable I ne

Question

So sorry to hear about this experience, @thendrix8350. We want to help! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a

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1 y ago

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Only getting 3G data on S9 phone

Hi, So I've seen there seems to be a rash of problems but I'm not seeing any solutions to this. I have an Samsung S9 that was transferred over from Vi

Question

We are really sorry for the inconvenience, @Jaboo! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel wher

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1 y ago

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Here we go again...s9 =3g

I thought this was behind me but with no new update I returned to me home and noticed I could only get 3g. I have already done ##72786# with no change

Question

So sorry to hear about this experience, @Breaddrink. We want to help! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a p

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1 y ago

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Unable to send texts

Texts between boost members in my family are fine.If I send to an account outside of the network, they just spin and report back that they were unable

Question

So sorry to hear about this experience, @jisunreiner. We want to help! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a

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1 y ago

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Galaxy S9+ won't send MMS messages

I activated my S9+ at a Boost store this week.  The phone was reset before activating service. Using the Messages app it will not send a message as a

Question

Please delete that information off the public view, @jriding86! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private

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1 y ago

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Another moto g fast issue

Received new moto g fast from boost. Activated it and not getting any service at my house now. have fair to good coverage. Old phone got service and 2

Question

Accepted Solution

Oh no! That’s definitely not what we like to hear, @tickle_elmo. We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a privat

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1 y ago

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saying goodbye

being with boost for around 15 years. boost has sold out and went messed up a good thing up for us all. now I have to leave and go find a company who

Question

So sorry to hear about this experience, @cnero1213. We want to help! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a pr

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1 y ago

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Worst customer service ever.

I bought an Iphone 11 through Boost. Fedex lost it. They gave me a case number.  For the life of me I can't get one Boost Mobile customer rep to under

Question

So sorry to hear about this experience, @LeviS. We want to help! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a privat

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1 y ago

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Super Slow Data

My data is so slow I can barely use it. Just last night it was so bad I couldn't even access web pages, so I figured I was being throttled due to bein

Question