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Hello, Ryan. Thank you for stopping by. Thanks for reaching out about this! I've marked our message private so we can discuss your account. Please send us your phone number and pin to further assist you. - Kira_M
Still recieving a message blocked text after paying bill
I paid my bill late however my service still isn't restored I can not send text messages.
No. Please send us a private message through Facebook https://bit.ly/2WZB1jW or Twitter https://bit.ly/2AwZFkg - Royt
Sorry to hear that. Let's do some investigating. Does it make any difference if you use an earpiece, or switch to speaker? - Fonsy82
We're truly sorry to hear that, Scott. Is the service interrupted?
My wife has cancer she only got tell feb 14 21
I have been dealing with bad service from the get go right out of the box no data and no call's going or text for a month all most . My wife is the ho
Hi there! It is possible that this app is installed on your phone. Please go to the phone settings menu, look for the apps list and see if you see the app installed.- Ron S.
Was using my chrome web browser looking up things that are adult content and it won't let me because of something called webguard. Now webguard is an
Hello, wreinke67. Thanks for contacting us. Following the Sprint and T-Mobile merger, Boost Mobile was acquired by DISH. To activate a phone with us, you'd need to buy it directly from us or, in case you get an unlocked device, it must be compatible
Now that Sprint is part of T-Mobile is Boost also part of it? If I get another phone and a T-Mobile sim card can I use it with my Boost account?
Please provide us the short code you are trying to text. - Boost_MasielQ
Please try to send a message to a short code to see if you can. - Boost_MasielQ
Hi there, Angelita. You can log into your account online and change the number for free. If there's anything else we can assist you with, please let us know.- Annie1424
How do i change my number
I need to figure out how to change my number i dont need people calling me that i dont like and they have my number and call me all the time
Hi there! We'd love to explain this further. These are the promotion details: In-store only. While supplies last. Excludes tax. Available only in select markets/retailers. Discount applied toward purchase of phone; no cash back, credit, or rain chec
This promotion is not honored by Boost
I received this promotion for an LG K22...https://view.delivery.boostmobile.com/messages/16173168948707627c279ebe4/raw?ECID=MA%3A20210401%3AIND%3ACDMA
Hello, Ssykes69. Thanks for reaching out to us. Unfortunately, Transaction History doesn't display phone numbers for incoming calls/texts, in keeping with FCC privacy regulations. This is why it is showing your own number instead. If you have any o
Why does my talk and text history show my own number as a multiple time incoming call?
Please, reply with the information requested. - Joy1713
Where's my order?
I ordered my iPhone 8 on Tuesday and chose next business day expedited shipping and it's still not given me any tracking number it just says order is
Hi there! Orders placed after 12:00 PM are processed the next day. The phones should arrive tomorrow. - EdmundM
Help with order
I ordered 2 iPhones wednesday night and paid for next day shipping but my orders are still processing. When will they ship??
In that case there shouldn't be any problems. An email will be sent to you once the order starts processing. Make sure to keep an eye on your inbox so you don't miss it! Let us know if there is anything else that we can do for you.- EdmundM
No order confirmation
I ordered a new phone a few hours ago and still no order confirmation just wondering why I haven’t received the confirmation email?
Hi there, @Nikeysha27. Thanks for reaching out to us. Is the account already canceled?- RossyC
How can I get my call history and text history from my old boost mobile account ??
So sorry about the hassle! Can you please confirm your phone number, PIN, and IMEI of the new device along the UICC ID SIM card information, so we can further assist you? - MichaelDe
I NEED HELP RIGHT NOW
I'm going to seriously lose it it. You've screwed me out of a $400 obsolete phone last year and I just purchased your new Samsung Galaxy s20fe and I w
The activation is free if it's done online, over the phone or through this channel and the phone is brand new. You can port your number as soon as you receive the phone. If the activation is done in-store it can go from $15-$25, there's an ex
Keep the same phone number
I have a total wireless phone number and I am wondering can I port my current phone number from Total Wireless to Boost mobile? And also do I have to
Hi there, Jessicaeli219. Thanks for contacting us. You have to go to the Play Store and search the latest version of the following: Android System WebView (version 89.0.4389.105) Google Chrome (latest version)
Update on Google
any body can tell me how I update this version of Google I need to for my apps to be open and functioin proper?
Hello, sharihardisty. Sorry for any confusion. The insurance protects your phone in the event of loss, theft, accidental damage (including liquid damage), or out-of-warranty mechanical or electrical breakdown. However, unfortunately it doesn't protec
I thought since i pay 7.00 a month for insurance my phone was protected from viruses