Official

Accepted

Unanswered

Advanced Filters

Search Results (22.8K)

Relevance

No. Please send us a private message through Facebook https://bit.ly/2WZB1jW or Twitter https://bit.ly/2AwZFkg - Royt

 replied 

2 m ago

 to the conversation: 

0

They can't hear me

On some calls, usually after 15 minutes or so, I can hear the other person but they can't hear me. Samsung Galaxy A 10e. Mute is not activated. Before

Question

Sorry to hear that. Let's do some investigating. Does it make any difference if you use an earpiece, or switch to speaker? - Fonsy82

 commented 

2 m ago

 to the conversation: 

0

6

They can't hear me

On some calls, usually after 15 minutes or so, I can hear the other person but they can't hear me. Samsung Galaxy A 10e. Mute is not activated. Before

Question

We're truly sorry to hear that, Scott. Is the service interrupted?

 commented 

2 m ago

 to the conversation: 

0

2

My wife has cancer she only got tell feb 14 21

I have been dealing with bad service from the get go right out of the box no data and no call's going or text for a month all most . My wife is the ho

Question

Hi there! It is possible that this app is installed on your phone. Please go to the phone settings menu, look for the apps list and see if you see the app installed.- Ron S.

 commented 

2 m ago

 to the conversation: 

0

0

Webguard

Was using my chrome web browser looking up things that are adult content and it won't let me because of something called webguard. Now webguard is an

Question

Hello, wreinke67. Thanks for contacting us. Following the Sprint and T-Mobile merger, Boost Mobile was acquired by DISH. To activate a phone with us, you'd need to buy it directly from us or, in case you get an unlocked device, it must be compatible

 commented 

2 m ago

 to the conversation: 

0

0

network ties

Now that Sprint is part of T-Mobile is Boost also part of it? If I get another phone and a T-Mobile sim card can I use it with my Boost account?

Question

Hi there, Angelita. You can log into your account online and change the number for free. If there's anything else we can assist you with, please let us know.- Annie1424

 commented 

2 m ago

 to the conversation: 

0

0

How do i change my number

I need to figure out how to change my number i dont need people calling me that i dont like and they have my number and call me all the time

Question

Where did you get the sim card from?- Victor21

 replied 

1 m ago

 to the conversation: 

0

Galaxy S21 Ultra 5G

Hello Boostmobile Staff, Will boostmobile be carring/supporting the new Galaxy S21 Ultra phone? Thanks

Question

Please, reply with the information requested. - Joy1713

 replied 

1 m ago

 to the conversation: 

0

Where's my order?

I ordered my iPhone 8 on Tuesday and chose next business day expedited shipping and it's still not given me any tracking number it just says order is

Question

Hi there! Orders placed after 12:00 PM are processed the next day. The phones should arrive tomorrow. - EdmundM

 commented 

1 m ago

 to the conversation: 

1

Help with order

I ordered 2 iPhones wednesday night and paid for next day shipping but my orders are still processing. When will they ship??

Question

Hi there, @Nikeysha27. Thanks for reaching out to us. Is the account already canceled?- RossyC

 commented 

1 m ago

 to the conversation: 

0

0

Call history

How can I get my call history and text history from my old boost mobile account ??

Question

So sorry about the hassle! Can you please confirm your phone number, PIN, and IMEI of the new device along the UICC ID SIM card information, so we can further assist you? - MichaelDe

 commented 

1 m ago

 to the conversation: 

0

0

I NEED HELP RIGHT NOW

I'm going to seriously lose it it. You've screwed me out of a $400 obsolete phone last year and I just purchased your new Samsung Galaxy s20fe and I w

Question

The activation is free if it's done online, over the phone or through this channel and the phone is brand new. You can port your number as soon as you receive the phone.   If the activation is done in-store it can go from $15-$25, there's an ex

 to the conversation: 

0

Keep the same phone number

I have a total wireless phone number and I am wondering can I port my current phone number from Total Wireless to Boost mobile? And also do I have to

Question