Hi there. For that information, your attorney or the police have to contact our law enforcement department. If you have any other questions, please don't hesitate to ask.

Good day @Pwattis Thank you for contacting us, and apologize for the inconvenience. We'd like to assist you with your request. Unfortunately, we're currently unable to receive private messages through this channel. Would you please contact us trough

Hi there! Sorry for the delayed response. Support is available from 6 am - 10 pm CST Monday–Friday, and from 6 am - 9 pm CST on weekends. Did you check your Boost Mobile account to confirm that the payment was not applied directly? - Reinhard

Have you also tried different web browsers? - AmyM25

We can verify the card to confirm, however, that error is mostly because it was not scanned correctly. We will do our best to help. We are unable to assist you via this channel at the moment due to some technical issues with private messages. Please

Sorry to hear about this experience, Jonathan. Please send us a private message through Facebook https://bit.ly/2WZB1jW or Twitter https://bit.ly/2AwZFkg - Royt

Sorry to hear about this experience, Laura. We want to help. Please send us a private message through Facebook https://bit.ly/2WZB1jW or Twitter https://bit.ly/2AwZFkg - Royt

Thank you. The area you have provided shows good coverage. What's the issues you're experiencing? - Joy1713

Hi. Please enter the Device ID here https://activate.boostmobile.com/bring-your-phone?intnav=TopNav:Phones:BringYourPhone or visit a Boost Mobile store to check if your phone is eligible. You'll need to purchase a new SIM card when you Bring Your Own

Hola, julio penaranda. Gracias por contactarnos. Lamentamos el inconveniente con el servicio.   Para asistirle mejor, por favor háblenos por Facebook or Twitter.- jalopez81

Try to access the online account with the number assigned.- Fonsy82

There's no fee for porting a number.- Fonsy82

If you got a number, it was created.- Fonsy82

Hi there Michael. There are 2 methods for filling a claim with Brightstar Device Protection: Web Claim: Go to myphoneguardian.com (Preferred Method) Telephone Claim: Direct customer to contact Brightstar Device Protection Customer Care Center o

Hi there Jacob. Thank you for contacting us. We do not have any words on this yet. Any updates will be posted on our website. You may also try your nearest Boost mobile store. - Victor21

Hi there Anthony. There are some requirements to unlock a device:-The device has been active for at least 12 months on the same account.-The device has not been reported as lost or stolen.-A payment has been made within the last 90 days.-The devi

Hey there, BostonGeorge98. We are sorry for the late response. Are you still having issues? - JohnJ7

Hello, wsavage8655. I'm sorry to hear that. Definitely want to look into this for you. Has your device sustained any physical damage (wet, dropped, broken, etc..)? - JohnJ7

Hi there Mark. Thank you for contacting us. Boost mobile does not repair shattered screens. In this case you would need to address the issue with the " store's" manager. - Victor21

Hi there Kimberly. If you have 180 days or more with your current device, you would be eligible for a discounted upgrade at your nearest Boost mobile store. Please visit the following link to find your nearest Boost mobile store: https://www.boostmob