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No service since phone swap that was 2 weeks ago, please help!

During a phone swap about 2 weeks ago I lost my service completely once the phone swap was done and I'm not had any sense I got in trouble shooting with the advanced troubleshooting people they just keep telling me give it two days reset the network and it should work but it has not. I don't know if

Question

 • Problem Solvers

2

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0

invalid tracking number

Hi, I purchased a new phone yesterday, that was supposed to be delivered today. I received an email from Boost with the tracking number. It says the tracking number is invalid. Please help, thank you

Question

 • Problem Solvers

61

3

iPhone unable to join network

Every time I try to connect to available Wi-Fi network it says “unable to join network “ If it does connect as soon as I get out of settings it disconnects from Wi-Fi. 

Question

 • Phones and Devices

3

0

0

Liberación de equipo

Me gustaria saber si puedo liberar mi equipo ya que me encuentro en México

Question

 • Phones and Devices

3

0

0

Charged incorrect price and order not found

I Ordered a phone at a deal price but as payment was processing, was actually charged suggested retail price not sale. I tried to cancel order but am being told order not found. I have definitely paid for the phone. This has been going on for a week and still no tracking provided and order not foun

Question

 • Problem Solvers

2

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My town/county does not have Boost Mobile Expanded Network

I bought a Boost Mobile expanded network compatible phone and inserted the sim card only to find that my town is not Expanded Network compatible. My old boost phone has completely fried and now I have a $700 phone that I can't get real service on and I have no idea what to do. Has anyone else run in

Question

 • Your Boost Blogs

6

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0

Lg Stylo 6 bad mmi code and missing network connection

My LG Stylo 6 loses internet connection multiple times a day, will not send text messages multiple times a day, and needs to be reset to work for a few minutes and then the problem comes back I tried to update the prl by removing the Sim card and placing it back in, turning phone off/on, then enteri

Question

 • Account Questions

4

0

0

Need help

Need to see full text messages from a phone link with mine

Question

 • Text Messaging

8

1

0

User manual for Celero 5G ? I cannot find it

Is there a user manual on line or anywhere for my new Celero 5C phone? It arrived Saturday with only a charging wire and a sim card

Question

 • Phones and Devices

522

5

0

I did not change my plan but got bumped up $5???

I just activated a new phone because you told me I had to have a 5 g compliant phone, the activation process was sheer hell but in the middle of it I got an email from Boost telling me I had changed my plan and now it's $35 instead of $30????? What, why and how can you just change it without my appr

Question

 • Account, Payments & Billing

9

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0

Pixel 4, 5 or 6, 5G network...are they compatible with Boost

Hi, I wanted to buy a Pixel phone from Google, unlocked, but before purchasing it, I wanted to know if they will work with Boost.

Question

 • Phones and Devices

7

1

0

I want to sim unlock

I want to know if I can sim unlock since I want to reuse my phone agian?

Question

 • Phones and Devices

9

1

0

New phone, cannot activate and cannot sign in to boost mobile

Need to activate a new boost mobile phone and switch the number from the old phone to the new phone. Boost sign in currently is not working

Question

 • Phones and Devices

19

1

0

Phone package hasn't arrived.

Hello, I ordered the iPhone 12 through the boost mobile online store and received the confirmation email and also got an email that the phone was on its way. However, when I track the package through UPS I have no delivery date estimate and it says UPS never received the package. I then talked to UP

Question

 • Phones and Devices

7

2

0

Unlock phone

Hello, I wish to unlock phone (not a Boost customer anymore) but am unable to call. Live chat would not work either. Please help.

Question

 • LG Phones and Devices

8

1

0

Need to change plans?

Currently I am on the 25cents/10cents Minute2Minute plan. I have over $300 in my account. With the new 5G rollout, will I be able to keep my plan? If not, can I use the money in my account to purchase a new 5G phone from Boostmobile?

Question

 • Account Questions

5

2

0

Switching from Android to iPhone

Hey all, quick question. I've had an Android through Boost Mobile for over 7 years. If I switch to an iPhone and keep the same number, will the voicemail from my mom still be on the new phone? My mom died last March, and it's very important to me that I keep her voicemail. My Android completely die

Question

 • Phones and Devices

5

1

0

Todo Mexico Plus

Hi so i am a former boost mobile customer and i wanted to ask if the Todo Mexico Plus plan gives you the 8gb of data roaming when you in Mexico? because before i switched from Boost to Tello i didnt had the 8gb data roaming and im going to switch back to Boost because im going to mexico in like 3 we

Question

 • Plans and Add-On Services

3

1

0

Buying a new phone

I have boost. I don't like the phone selection in the store. If I buy one online can I take it to the store to have my number put on it?

Question

 • Problem Solvers

14

1

0

Phone Availability

When will the Samsung Z Flip be back in stock?

Question

 • Phones and Devices

10

1

0