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Boost changed my wallpaper, cant change it back

After activating the new sim card, my wallpaper was changed to an orange boost mobile logo wallpaper, and I cant change it back. I went through the normal process of changing it back, but it didnt work.

Question

 • Samsung Phones and Devices

18

1

0

Can not cancel an order just put even if I called in

Today I put an online order. There was response on my browser. I had to put it again using another email ( the same email did not work). After about 30 minutes, I found two orders (SIM card and phone plan, not device) were confirmed. I need cancel one order. I called in and wait a long time to with

Question

 • Problem Solvers

17

1

0

Need to contact boost with no phone access.

I have been waiting for my sim chip to arrive in the mail. It said that it shipped on Jan 4th and it should have arrived by now, it's Jan 15th. Since I don't have a sim chip I have no way of calling their help line. Their online chat is currently not allowing customers to speak to an agent and they

Question

 • The Geek Den

31

1

0

Mr manes

Trying to sign up on the boost one app and it's saying my number and email is invalid.

Question

 • Problem Solvers

11

1

0

help

How can I reactivate a number that was dropped?

Question

 • Account Questions

12

1

0

Enable wifi calling

Hello I’m told this is the best way to contact boost in regards to enabling the volte settings on my iPhone SE 2020

Question

 • Network & Coverage

33

1

0

Mobile hotspot data usage cap es

I got this text message from Boost saying this: BSTFreeMsg Warning - You've used 85 percent of your mobile hotspot usage cap. Your service will expire when you reach 12288. Does that mean that only my hotspot can’t be used until the next billing period (mine’s 1/24)? Or i can’t use the whole entire

Question

 • Account, Payments & Billing

18

1

0

Moto G Stylus 5 Not Eligible for Swap

I'm an existing Boost customer and purchased a Boost Moto G Stylus 5G from Walmart. When I attempted to activate it, it says the device is not eligible for swap. I don't understand why this is considering the device is a Boost Mobile Device to begin with, not an unlocked device from a different prov

Question

 • Motorola Phones and Devices

20

1

0

Password

My little brother changed the password it wasn't a number pin it was a word pin and he changed it to something I don't know. now can I bring in to boost so they can take the password off cause I got important stuff on it

Question

 • Boost Beat News

11

1

0

Would like to use My SIM Card in Second Boost Mobile Smart Phone

I bought a Lg Stylo 6 from a Yard Sale, and I wanted to Use a Sim Card from Safelink Wireless in it. How can I do this. Please help. My original Safelink Phone got dropped and Screen is completely Black. I desprate need of phone acsess. Please help Thanks.

Question

 • Network & Coverage

19

1

0

Unlock my iphone

I got a new Unlocked iPhone that is supposed to work with any carrier well it’s saying sim not supported and to ask boost to unlock this phone are you able to please do so

Question

 • iPhone

16

1

0

New 5G network

I got an email in November regarding updating our phones or sim cards to be compatible with the upcoming 5G only network. Everytime I go in a store or call customer support I get a different answer on how to do it. I just bought a Samsung Galaxy s9, and s10. We have 3 lines so replacing 3 phones wou

Question

 • Network & Coverage

32

1

0

name being used illegally

im curious if my nanme was used for any accounts on boost mobile? andre newcomb

Question

 • Account Questions

6

1

0

Carrier crusher plan

This new carrier crusher plan was advertised on your newsroom page plus thru wireless news sites in early December such as fierce wireless & light reading, focused on new and existing customers, supposed to launch in late December,where is it be offered? Anywhere yet? 

Question

 • Plans and Services Knowledge Base

42

4

0

The last five months I've been having problems with my data and before I never had a problem

Sprint brought out boost for the last 5 months I've been having problems with my data going down in a week and half after I pay and a half now I haven't had data for the last week s which I do all my work on is the unlimted going to get back up to unlimited because 35 gigs is not Unlimited am I goi

Question

 • Your Boost Blogs

7

0

0

New Network = No Service

After being told by multiple Boost Mobile agents I would have excellent service and my current service obviously being dismantled since the new year I finally made the switch to the new network. Big mistake. I no longer have service. I get next to no bars and cannot do anything on my phone without i

Question

 • Network & Coverage

95

3

0

Boost Stole $50

I was previously on the $35 plan and when the 3gb data ran out in the month, I added a 2gb $10 data pack and then subsequently a 1gb $5 data pack. Fast forward to the next month. Bill is due. I call in to the automated system and select the option to change my plan, and I changed it to the $50 unlim

Question

 • Account, Payments & Billing

15

0

0

Bundle deal but e-pin never came

I bought the bundle deal last week from boost mobile. Was a32 5g phone, sim card, first month free. The phone and sim card came yesterday but still no epin to start an activate. I got email last Thursday 30th saying it'd be emailed in next 3 days but never has. I have no phone number or pin where a

Question

 • Account, Payments & Billing

30

1

0

EBBP

everytime I try to type in my reboost pin to pay my bill it’s says invalid & when I look up my application that I already approved for on the EBBP website it’s nowhere to be found. What should I do?

Question

 • iPhone

26

1

0

Phone not working

I broke my boost Mobile phone so I put my SIM card in a different boost Mobile phone and I can't get it to work

Question

 • Network & Coverage

29

1

0