Official

Accepted

Unanswered

Advanced Filters

Search Results (465)

Activity
Add ons for the we ebb program

How long does it take to receive and have it shown on my data usage page ?

Question

 • Account Questions

5

0

0

moto g power not getting texts

hello my moto g power 2021 wont send or receive texts it says waiting to be online or send as sms if im not connected to wifi please help

Question

 • Phones and Devices

12

1

0

Cannot send/receive group texts or mms

About 3 weeks ago I started getting notifications that I was receiving text messages on the default Google text app, but they would not actually download. I noticed that it was happening if I was in a group text or if someone was trying to send me a picture. After A LOT of back and forth with Boost,

Question

 • Motorola Phones and Devices

5

0

0

Cancel order

I want to cancel my iPhone 8 order. I ordered it October 15 and it still hasn’t shipped yet.

Question

 • Phones and Devices

10

0

0

Swap Phone Won't work

So, I got my new phone in the mail complete with the expanded card. Put in the Serial and ICCID (complete with the F that is on the card and not the system - that took forever).  Now I am at the screen where it shows the old phone and new phone to review my equipment changes.  I click nex

Question

 • iPhone

7

0

0

Samsung Galaxy s21 ultra

If i get a unlocked Samsung Galaxy s21 ultra is it compatible with boost mobile

Question

 • Samsung Phones and Devices

3

0

0

extend ring time through boost?

got a new motorola g fast and the ring time is incredible short, is it possible to have it extended? i tried the various android codes you use in the phone app you send but it doesnt work.

Question

 • Motorola Phones and Devices

5

0

0

Poor to no internet usage at work and home now

At work and home now i have very poor signal when it comes to using internet. I rely heavily on my phone for everything including my security cams at home. I cant even get them to load now. And cant look anything up. The fact i can even do this right now is rare.

Question

 • Network & Coverage

23

1

Base Background

does anyone have a picture of the background when you got your phone form boost ?

Question

 • The Geek Den

2

0

0

Android 11 for Moto G Power 2021

Android 11 had been out over a year, when will Moto G Power receive update from Boost?

Question

 • Phones and Devices

24

1

0

Change password

How do I change my password on my EBB hotspot

Question

 • WiFi Hotspots & Accessories

12

1

0

How to tell if my Samsung S10e has truly been unlocked

I recently requested to have my Samsung S10e unlocked. After a couple of days, I received a text stating "The unlock update for the Android on line xxx-xx-xxxx has been submitted.  Complete the process here (the link only led to FAQ on unlocking)."  So I waited a couple of days and chatte

Question

 • Samsung Phones and Devices

16

2

0

Accepted Solution

Delay in receiving text messages

Text messages being sent to me are being delayed by a few hours and sometimes it's up to a day now when I receive them and it's getting worse every week. I've had Boost for 8 years now living in various parts of the country and this has never happened before. Right now it's looking like my only solu

Question

 • Phones and Devices

29

2

0

No internet

I have no internet for 90 percent of the day. My cell diagnostic software shows me connecting with a cel tower that is over 30 miles away. I know there are closer ones. Is there a problem with your equipment?

Question

 • Network & Coverage

15

0

0

EBB Hotspot

How does the hotspot work when it's part of my smartphone

Question

 • Phones and Devices

16

1

0

Phone not in package

I got my FedEx box today and inside was my boost phone box but it had been opened and the phone removed the charger was there but I cant seem to get any customer service to help me with this the phone number keeps sending me in circles Is there some other way to get support ?

Question

 • Phones and Devices

13

1

0

Firm update how do you get this done

I need to learn so I can activate my new

Question

 • iPhone

24

1

0

Need Help Paying Bill for the month

I’m writing this in regards to possible help paying my bill this month. Funds have been very tight this month do to having to be quarantined due to someone in my daughters classroom testing positive for Covid. I don’t like to ask for a helping hand , but I have to keep my phone on do to my job requi

Question

 • Account, Payments & Billing

20

1

Cancel order?

I just ordered a new iPhone 12 but in the wrong color. How can I cancel it or at least just change the color for the order?

Question

 • Phones and Devices

3

0

0

NEW Device

I qualified for free plan. Need to order device.

Question

 • Samsung Phones and Devices

24

1

0