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Data isn’t working what’s so ever unless I’m on wifi

I can’t use the internet, make calls, receive calls, send messages or receive messages. Can anyone help?

Question

 • iPhone

19

0

0

Account number

I NEED MY ACCOUNT NUMBER!

Question

 • Account Questions

6

0

0

I have a balance on my phone

Can I use the balance on my phone to buy something on my phone

Question

 • Account Questions

8

0

0

SM-G970U S10e LTE not staying connected/can't get mobile data connection after 9/21/2021 update

My phone was originally a Virgin Mobile phone and brought across carriers twice. Below are the things I have tried or looked into so far that did not help: Update PRL Update profile -- The phone appears to connect to LTE network very briefly, and then immediately disconnects without reconnectin

Question

 • Samsung Phones and Devices

54

2

Phone help

I have a S10 will it work on the new network if I upgrade the sim card

Question

 • Phones and Devices

9

0

0

Family Plan BREAK Ups

My soon to be Ex and I are on a family plan. I am the main # for the account.  Since I no longer want to pay his bill, how do I break away from him and each of us have our own service?  

Question

 • Plans and Services Knowledge Base

11

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0

Account number

I'm trying to get my account number and I tried calling to get it but I was unsuccessful with that. So I was just wondering if I could get my account number please.

Question

 • Account Questions

18

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0

My SIM card locked

Now saying please power cycle device help please

Question

 • iPhone

17

0

0

Just out of pure curiosity .

Hey seawolf. How the heck do you lead in every category in a bottom shelf phone and plan provider community chat group.  I'm impressed.  How much validation does one man need before he feels ok about himself .  Good Lord 

Question

 • The Geek Den

14

0

0

Angry &confused

I found out the hard way that my hotspot used my data... so I inquired about it.... Was informed that I would have to do add on data or change to $50 plan to avoid said issue... So I had no data for almost the entire month... Gave boost the benefit of doubt about changing plans spending more $ than

Question

 • Your Boost Blogs

20

0

Can't swap to my new celero 5G

Im an existing customer but can't seem to swap my number to the new phone i logged in to my account tried swapping it and the message keep saying something went wrong

Question

 • Account Questions

16

1

0

Discounts

Hello, Do you offer senior discounts and if so at what age?  Thank you. 

Question

 • Account Questions

11

0

0

New sim and not reading

Someone stole my phone I reported it then got it back but they took my sim so had to get new one but now my phone won't work

Question

 • Network & Coverage

12

0

0

Traveling to Punta Cana

Will my boost moble phone work in Punta Cana, Dr with the international services?

Question

 • Account Questions

4

0

0

No tengo señal

Hoy sábado 16 de octubre no tengo servicio en mi teléfono, ya hablé y me dijeron que estaban en mantenimiento de antenas pero ésto es muy frustrante para mí porque necesito mi teléfono activado. Se me hace un acto muy poco profesional de su parte porque no nos avisaron por ningún medio de esta aus

Question

 • Boost Beat News

2

0

0

Help activating my suspended account

Account is suspended. Non payment I guess is what is noted for the reason, but I did not change my plan!! I need to either start a new account or start over new. I was on the 10$ plan a month then some how account was switched. I need to pay to get my phone back on at 10 dollar plan

Question

 • Account Questions

13

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0

Lost 4g network. Service switch to sprint

So I lost 4g service from boost mobile. I tried updating software, ppl, profile and take the sim out a few times, nothing seems to work. I went to mobile network and did experimenting on network mode. I'm only able 3g when I change it to CMDA and I see it says sprint on the top left hand corner on t

Question

 • Network & Coverage

27

0

0

Yemgain

I have been trying to return a phone I purchased from Boost. I have spoken to 6 people and no one knows the procedure for returning the phone.

Question

 • Phones and Devices

8

0

0

Package Delivered No Phone

i ordered a new iPhone and the tracking information on FedEx says delivered, but the package i received was empty other than a sim card.

Question

 • Phones and Devices

15

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0

Free service

Have any one heard that they only giving you 3 months of service free instead of 1 year ? After 3 months you will be getting a credit of 50$ every month for reminding year even if you already have phone before they was sold in stores. But that's not what the flier stated for online promotion and I o

Question

 • Problem Solvers

16

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