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where is the chat icon

where is the chat icon. is there no long ANY customer support?????

Question

 • Problem Solvers

3

0

0

Moto G6 play

I was told my moto G6 play would have to be replaced. It has a setting under networks that can change from CDMA to GSM. Would that work?

Question

 • Your Boost Blogs

7

1

0

Is 3g actually going away?

I keep getting these texts and emails that my phone is going to stop working Is this true? thanks in advance

Question

 • Account Questions

38

1

0

Celero5g "pre-orders paused", AT&T network activation vs T-mobile network

Your website says you have paused the offering of the Celero5g. When will I be able to order or preorder one?  Also, when will Boost begin activation on the AT&T network instead of the T-mobile network, which according to news reports was supposed to start Oct 15th, and will I be able to a

Question

 • Network & Coverage

5

0

Can't find a Celero5g phone case

Got this new phone and NO ONE has a protective case for it nor where to find it.

Question

 • Tips & Suggestions

6

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0

Hurricane Ida Victim

Hey i’ve been on hold from my job for the long longest due to hurricane ida disaster . Im currently staying with family which is my grandmother in hammond because our house is filled with mildew and wet floors . My bill is currently due tomorrow and with so much going on and family reaching out to h

Question

 • Payments & Billing

3

0

0

Cancel order

I ordered a Samsung phone on 10/16/21 and paid for expedited shipping. The order is still being processed. I want to cancel this order.

Question

 • Phones and Devices

8

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0

Network issues iPhone XR

I’m having network issues on my iPhone XR. Trouble loading website data, sending messages, loading apps, etc. I’m currently running on iOS 15.0.2

Question

 • Network & Coverage

28

2

0

Do I need to upgrade my Samsung S10e?

Hi. I bought my Samsung Galaxy S10E with Boost Mobile a couple of years ago. I got a text last week that I need to contact them because my phone will not be operable in the near future because of doing away with the 3G network. Is this correct?

Question

 • Samsung Phones and Devices

10

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Celero 5G Phone Case

I just ordered the new Celero 5g phone. Has anyone found a case that will work with this phone online anywhere. TIA.

Question

 • Phones and Devices

468

10

3g network

Will my monthly payments go up when I get the new Sim card?

Question

 • Boost Beat News

36

0

0

iPhone 13 pro from the apple store

I recently ordered an unlocked iPhone 13 pro from the apple store, I am an existing customer with boost. Do I need a new SIM card or can I transfer my service from my iPhone 11?

Question

 • iPhone

6

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Boost is up to something

I have weird number on my log and not on my phone also. Not only that I was charged for texting s landline number I don't know and I did not text. The number was not in my phone's log but it was on boosts log. When I called the lady never gave me an answer to the fact that I did not know the number

Question

 • Account Questions

70

1

0

Got a confirmation email that said my phone was delivered but i never received it

I got an email from FedEx and from boost Mobile that my phone was delivered and I never received the delivery how do I go about getting another phone or getting a refund for my phone

Question

 • Problem Solvers

26

1

Hotspot data usage

I recently switched to Boost from Metro after 8 years and wish I never had. On 9/23 I visited a location and left with an Alcatel hotspot device and 35Gb of data. On 10/6 I switched my network to Boosts $60 unlimited plan with 30Gb of hot spot. #1..Nowhere on any paperwork I received, posting at the

Question

 • Community How To's

21

1

0

Phone says contact boost to unlock phone

My galaxy s10 e started dropping my calls last Saturday so I took the phone to get a new sim card. I told the store rep that the phone kept saying I didn't have a sim card, so he sold me a new one and every since phone has said contact boost to unlock device. I have contacted boost over 5 times and

Question

 • The Geek Den

21

1

0

Refund

I returned my phone on September 17. Have been waiting for a refund since. Is there anyone reading this who can help me to resolve this?????I do not get text updates. I received no email communication. $650 was taken out of my account immedietly upon ordering. That was almost 2 months ago. I have

Question

 • Your Boost Blogs

7

0

0

No Voicemail

Ever since getting a new phone and switching to Boost, I have *NOT* set up my voicemail. I do *NOT* want to. When I call voicemail, it asks me to set it up. I do not get to hear any messages. However. When people call me and I don't answer, they are sent to a system with a computer voice: "You h

Question

 • Problem Solvers

20

2

0

Can I upgrade my SIM card?

I have a LG Tribute Dynasty that I purchased three years ago. Can I upgrade the SIM card so my phone will work on the 5G network?  I really can't afford a new phone.

Question

 • Network & Coverage

49

1

0

NEVER RECEIVED NEW PHONE CASE FOR CELERO 5G?

I DID NOT RECEIVE THE FREE PHONE CASE AS ADVERTISED WITH THE NEW CELERO 5G.

Question

 • Phones and Devices

21

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