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BYOD Question. LG G7 ThinQ?

Can I bring in a LG G7 ThinQ? It is Sprint branded. Their website is vague and I understand that putting in the IMEI/MEID of the device will get me the perfect result but I wanted to know before I invested in the device. Anyone have any insight? TIA.

Question

 • LG Phones and Devices

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Resideo alarm SMS or short code alerts not working with Total Connect 2.0 Help!

Resideo alarm SMS or shortcode alerts not working with Total Connect 2.0 Help! I received all my SMS messages from others like Banks and businesses but not from Resideo Alarm Alerts? @Alarmgride.com  totalconnect2.com  Good Tech support Is very nice and based in the USA had done ma

Question

 • Text Messaging

6

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Ebbp

Last 2 months phone has been disconnected each time and I was told I wouldn't have any problems no one wants to listen they pacify you and they don't know what they're doing I was hung up on etc they just pacify you and they don't want to help you they just don't know what they're doing and they suc

Question

 • Payments & Billing

6

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0

Boost Moto G Power 2021, Sim Unlock Possible?

I purchased a Boost Moto G Power as a backup phone but I have to leave to country unexpectedly, I purchased a sim unlock code but there is no way to get the phone to prompt for an unlock code, I have tried all the dial pad key presses. I understand Boost wants you to use the phone for 12 months but

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 • Motorola Phones and Devices

3

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Activation error

Every time I try to activate it keeps saying there was an error and to try again later, keeps doing the same thing.

Question

 • Problem Solvers

6

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Samsung S10E

Is the Galaxy S10E compatible wuth new network?

Question

 • Boost Beat News

10

4

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Orders a phone no confirmation

I ordered a phone have not recieved a confirmation number but the money was taken out of my mother in laws account a over a week ago!!! Where is my phone!

Question

 • Problem Solvers

10

2

0

ACP plan

I got approved for the ACP application on the tablet plan I just don't understand how to go about getting the tablet do I just go to a store and buy one or what do I do?

Question

 • Plans and Add-On Services

17

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Need to stop these Boost emails

I keep getting emails from FreeMsg@boostmobile.com for someone else's account. Format: "Your payment of $95 was successfully processed. You've made 17 BoostUP! payments and have 1 BoostUP! y payments remaining.To view details about this service or to get information about your account, you can si

Question

 • Account Questions

11

1

0

Phone Requests Activation, but I'm Already Activated

I keep getting a screen on my new 5g phone that says I need to Activate, but I'm already activated. I swapped from an LG Stylo to a Samsung A32 for the 5G upgrade. My phone number moved to the new phone and I can send and receive calls and texts on the new phone, so I think I'm fully activated. So I

Question

 • Phones and Devices

21

2

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Ridiculous return policy

Just a comment.... The 7 days from date of order return period is ridiculous. Ordered my phone on 1/13, received it in the mail on 1/20. I tried to activate it and ended up calling Boost on 1/21 just to find out I can't use the phone with my existing plan (and I have no intention on changing it).

Question

 • Payments & Billing

14

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SIM card swap and receive a promotional service credit

Hi I’m just wondering if anyone got an email from Boost Mobile couple months ago about a promotional service credit, saying if you do a SIM card swap (for all plan lines) by 11/25/21 you would get a $90 promotional service credit applied to account within 2 billing cycles?

Question

 • Account, Payments & Billing

17

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0

New phone not activating

I received my new Boost Mobile phone to swap out my existing Boost Mobile (previously Virgin Mobile) phone. I went through the activation steps but the phone still hasn't activated. I checked the activation status and got an "order not found" message. FYI, my old Boost/Virgin Mobile phone still has

Question

 • Account Questions

12

1

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Wrong address on order

I have the wrong shipping address on my order

Question

 • Phones and Devices

4

1

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Can I add one time data pack to 12 months plan?

I am thinking about the $100 per 12 months plan. I only have occasionally data needs. When necessary, can I add a data pack to the existing 1 gb? Thank you.

Question

 • Plans and Add-On Services

11

1

0

Why am I only getting 3G on an LTE plan?

I realize there's a lot of change going on with the merger, but I am paying $35 a month for 4G LTE for a certain amount of gigs. But for the past twoish months I have only had 3G, even when another billing cycle goes through. This is super frustrating, and kind of a waste of my money. I don't have a

Question

 • Problem Solvers

5

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Unsuspend boost account

I need help I’m trying to unsuspend my account I haven’t paid bill in months

Question

 • Account Questions

15

1

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Voicemail not working

Hello. I tried accessing my voice mail and received a message saying that it has been restricted and I need to contact my service provider. Does boost mobile not offer voicemail any more?

Question

 • Account Questions

4

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Ridiculous

Ordered phone from boost mobile and not receiving any updates or order tracking number for the phones it’s been way over 4 weeks. What’s going on, not one single answer from the customer service line, this is beyond 1 stars.

Question

 • Account, Payments & Billing

77

2

Incentive

Trying to get promo code to add to new purchase

Question

 • Your Boost Blogs

4

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