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Any Hurricane Ida relief

Hey , just getting back to 100% almost after hurricane ida two weeks in the dark . I was wondering if boost is giving any relief ,we’ve lost a lot of

Question

 • Payments & Billing

15

0

0

Release the phone

I have a new phone, which is a gift. I want to unlock it for use in a different mobile company

Question

 • iPhone

22

2

0

Boost up order canceled

I have tried 3 times now and can not use the boost up feature because my order keeps getting canceled. First guy i spoke with had no explanation and t

Question

 • Payments & Billing

9

0

0

Firmware update???

I have done everything as requested and I still can not activate my new phone. I got an iphone 8 and had a Galaxy J7 Refine. Please help asap. My son

Question

 • Phones and Devices

10

0

0

Boost up

If I am in family plan as secondary, am I not also entitled to Boost Up

Question

 • Account Questions

4

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0

Activate new iphone XR

I tried swapping devices and it tells me 'something went wrong'. Judson Irish

Question

 • Phones and Devices

8

0

new user

Hi, the system shows " something went wrong, please try it later" when activating the sim.

Question

 • Problem Solvers

4

0

0

Data plan restarted but still slow

I had run out of data and waited for my plan to restarted which it has. Although my plan has been restarted and I’ve been billed my data is still slow

Question

 • Network & Coverage

10

0

0

Setting up voicemail

Voicemail is in Spanish. I've done what I can to change it and it doesn't. I think it is asking for a pin or password with I have not set up.

Question

 • Samsung Phones and Devices

7

0

0

Setting up voicemail

Voicemail is in Spanish. It's asking I think for a pin. Need help setting up.

Question

 • Samsung Phones and Devices

6

0

0

Switching android/apple

can I keep my phone number and stored contacts if I switch from android to apple?

Question

 • Phones and Devices

7

0

0

No signal - Domestic Roaming?

I've had Boost Mobile for several years, same plan, same location, nothing has changed. While service wasn't great at my rural home, I always had serv

Question

 • Network & Coverage

16

0

0

Something went wrong when I activate my new sim

I am using a iPhone 7 to activate my new sim. Finally, I got the “something went wrong. We re unable to process the request at this time. Please tr

Question

 • Account, Payments & Billing

18

0

0

Phone suspended

How to get my phone unsuspend haven't used in month or two

Question

 • Account Questions

14

0

0

Thanks for canceling my account and porting my number out when I never requested it to be canceled or port out

Thanks for canceling my account and porting my number out when I never requested it to be canceled or port out and y’all won’t reactive my account or

Question

 • Account, Payments & Billing

14

0

0

Paid bill no service

I paid my phone bill but my data isn’t working right it’s going super slow when I called customer care I was told to wait 48 hours which is already cr

Question

 • Network & Coverage

12

0

0

I’m trying to connect my hotspot after plan reloaded and nothing

I’ve been trying all day to connect my hotspot to my phone an it’s not connect at all.

Question

 • Network & Coverage

4

0

0

Unable to make or receive calls

I have been having this issue since I used boost mobile and subscribed to the $15 a month plan, my outbound calls seem to go through for a second, and

Question

 • Network & Coverage

51

2

0

Am I charged for calls made to my number that I don't pick up?

My list of activities includes dozens of 1-minute incoming calls, none of which I answered; my phone wasn't even on. I don't give my number to anyone

Question

 • Account, Payments & Billing

9

0

New SIM card and “expanded coverage” is giving me No Service

I recently upgraded to the new SIM card on 8/23 and since then I have No Service in my own house. This is a safety issue as I have children at home an

Question

 • Network & Coverage

138

6

0