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Activation Problem

Hey i just ordered the iPhone se off the Boost Mobile website and im having problems activating it with the sim card that had been sent in the package is there a way to troubleshoot this?

Question

 • Phones and Devices

32

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Cancel my order after hours

Can someone help me to cancel my order i placed 2 hours ago?

Question

 • Payments & Billing

9

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Still no tracking number after two day!

I purchased a phone two days ago and still have no tracking number! My bank account has been charged and is no longer pending. I also paid for expedited shipping. I spoke with a rep and they told me it only takes 15 hours to get a tracking number, it’s been over that. Why have I not received a trac

Question

 • Phones and Devices

15

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Hello

Hi, i got a phone a couple months ago and it is telling me about UICC unlock, got it unlocked but now the phone is freezing, is there anyway i can get this back to how it was? working well. But i cannot get thru to any contact help

Question

 • Phones and Devices

8

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Order processing

I ordered my phone November 9th 2021 at 11:56 am and it’s now the 10th at 9:16 pm and it says order still processing and I paid for expedited shipping and I still have not received an email about it being shipped yet, no access to shipping status.

Question

 • iPhone

11

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Hotspot gone in one day!

I just paid my phone bill yesterday. I have unlimited plan with 30 gb of hotspot. One day later it is saying it's completely depleted. It used to last me almost a month. What is going on??? Please help!!!

Question

 • WiFi Hotspots & Accessories

13

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4 G Phone malfunctioning

The 1st thing that suddenly stopped working on my Galaxy S9 was my hands free voice to text feature and now my blue tooth keeps connecting and disconnecting. I got your text saying I needed to change my 'sim card' before January 2022...is that why my phone is messing up?

Question

 • Samsung Phones and Devices

13

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$100 upgrade credit with plan

I am on an old $60 plan that gives you $100 upgrade after 12 on time payments in a 18 month period. I suppose to receive the credit back in September. Now I am getting phone calls that I have eto upgrade my phone. I need that credit so I can upgrade my phone. I called customer support and they have

Question

 • Account Questions

8

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Missing Phone

It was supposed to deliver two weeks ago. Unfortunately, FedEx delayed the shipment twice. It has been listed as pending for the last 10 days. But today I received a message that it was delivered two weeks ago. 

Question

 • Phones and Devices

9

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New boost phone cannot be activated

Bought new boost phone from Walmart. Went to Sim swapper on computer. Typed in imei and it said "phone is not elligible". Called customer support. Took 30 min to get through. They said I had to go to retailer. Go to Walmart. They said they can't help with online orders. Call 1800 number. They say it

Question

 • Problem Solvers

28

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PUK CODE FOR IPHONE 8

i was trying too set up a sim card pin too encrypt and i had already made one without realizing it and typed in the pin wrong 3 times and now im stuck with a locked SIM please help

Question

 • iPhone

9

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0

Billing

Why doesn't boost give a extension on payments ?

Question

 • Account, Payments & Billing

10

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0

ORDER

I PLACE THE ORDER GALAXY A32 5 G   NERVER RECEIVE 

Question

 • Problem Solvers

17

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order

i place order never receive

Question

 • Problem Solvers

10

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When will the samsung Zflip3 be back in stock?

Or will it ever be back in stock again?

Question

 • Samsung Phones and Devices

11

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TAKE OVER BY DIRECT T V

Is it rue that in 2022 DIRECT T V is taking over BOOST ?

Question

 • Boost Beat News

16

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Suspended account

I would like to start my service again and pay for my account to be unsuspended

Question

 • Account Questions

16

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Change of plan with no advance notice

My daughter recently bought a new iphone and was told that she was now eligible to get the 10gb of data with an unlimited plan. She had been unlimited but high speed was capped lower. She went to that and now her plan has changed to be completely cut off after 10gb. No warning that her plan had chan

Question

 • Account, Payments & Billing

20

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Message error

I keep getting the same text message over and over every day. It says Messengers enhanced features have been enabled confirmation ID 741331. I'm wondering how to make this stop, as it is very annoying to get these messages. I have followed a few of the suggestions I found online to fix it. But to no

Question

 • Problem Solvers

8

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My phone is suspended

I want to reconnect my phone that was recently suspended

Question

 • Problem Solvers

10

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