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Celero 5G activation issue

Hello. Purchased the phone online thru Walmart, and proceeded to activate the sim card that came with it.  After many attempts, was unsucessful activating thru the on-line portal.  I had my older Boost branded Iphone 6s+ and surprisingly was able to activate the sim and now have full ser

Question

 • Boost Beat News

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being forced to buy new 5g phone

I have had issues with my fairly newer phone bought through Boost for months, since May to be exact. First my wifi/internet/apps would not work if I wasnt inside my apartment. Then calls would randomly be dropped, texts wouldn't go through and I wouldn't notice the entire day until someone said they

Question

 • Boost Beat News

61

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Canceling an order

I ordered a phone at 8pm-9:30pm and I want to cancel. The order is still processing and I don’t have a tracking number yet. Is it possible to cancel it? I ordered another phone that was better on here and want to cancel my first order.

Question

 • Phones and Devices

10

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expedited shipping

so i ordered a iphone 11 red on boost mobile site, and paid for expedited shipping, paid for it thursday, what day should it arrive to my doorstep

Question

 • Payments & Billing

8

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Refill isnt working

Hello i bought a 35$ refill card and it let me add it and my service never came on it said wait 15 mins what do i do?

Question

 • Account, Payments & Billing

4

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Unsuspend my account

How can I unsuspend my account

Question

 • Problem Solvers

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No confirmation email

Spoke to Tech Support 5 days ago, they said that they would send me a new SIM card to fix an issue with my phone. I was told I would receive a confirmation email. As of now, I have not received the confirmation or a tracking number. I want to know if the SIM has been sent? Unfortunately, I do

Question

 • Account Questions

20

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What if my mobile hotspot says I ran out of data

I went to connect my hotspot and it’s say sorry you ran out of data or your plan has been expired but I just payed my hotpot 6 days ago

Question

 • WiFi Hotspots & Accessories

19

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No Service For 3 Months

Is there anyone I can talk to about the issues I am having with my service? I have chatted 2 times online with  support and I have talked to somebody on the phone.  I have been told the towers are being upgraded and while this was happening they sent me a Sim card for 5G.  I called t

Question

 • Phones and Devices

12

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boost mobile account

Can i use money in my boost mobile account to buy a new phone?

Question

 • Rules & Guidelines

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Mr. Miller

I was approved for the ebb program said I would receive my phone in 7 to 10 business days I haven't received my phone yet.i never got a order number confirmation by email either.the email I used is austinbuckner33@gmail.com.the address for it to come to is 880 old lincolnton crouse rd crouse nc 2803

Question

 • Phones and Devices

10

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Voice-mails past 30

Is there anyway to retrieve voice-mails past 30..that weren't saved..or can boost retrieve these?

Question

 • Tips & Suggestions

5

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20% off code not working at checkout

I've been trying to help my mother buy a new iPhone that is compatible with the Expanded Data network and the 20% off code that Boost Mobile has provided for us (CD20-10397P) is not working, saying that it is an invalid code. Can someone at Boost that may read this post help me out please? 

Question

 • Account Questions

12

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Can't sign in

Phone number and PIN -> "Please try again later" Forgot my PIN -> "Please try again later" I'm certain I have the right PIN.

Question

 • Account, Payments & Billing

24

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Need to know if an unlocked Pixel 5a will work on Boost's network.

I purchased a Pixel 5a phone to use on Boost's network. After two attempts to do this online, one attempt to do it on the phone, and two tries at my local boost store, nobody can find my phone "in the database". When I use the compatibility website, it tells me "We cannot tell if your phone is supp

Question

 • Other Phones & Devices

34

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CELERO 5G WIRELESS CHARGING

Would anyone know if the Celero 5G is wireless (or adaptive) charging capable?

Question

 • Phones and Devices

20

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No voicemail notifications

Ever since I got my phone apx a year and a half ago, most times I dont get vm notifications. Ive been in the settings numerous times and it will work for a bit and then stop again. Miss alot of vms because of this. Phone is a Stylo 6. I was just trying to install the youmail app but it wont let me.

Question

 • LG Phones and Devices

28

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Payment

Today I paid 85$ to get my phone number transferred to boost mobile but on my receipt it says I only paid 60$ and I’m not sure if I was charged for transferring my phone number or not.

Question

 • iPhone

12

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Account pin locked?

Account online keeps saying account is locked for 24 hours, has said this for days, even with the pin being sent and is correct

Question

 • Account, Payments & Billing

11

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Carrier unlocking

I would like to have my phone carrier un locked.

Question

 • Phones and Devices

19

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