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unacceptable charges for unwanted robo calls and texts to phone even when phone is powered off

I have three flip phones for critical voice calls that may only be one per month; yet I am getting charged for robot calls and texts that I do not read nor answer. How do I stop paying for texts and calls that are sent to my phone? Can I block all call except for three phone numbers? Can I block

Question

 • Account, Payments & Billing

25

1

Service charge for credit card payment

Why I am being billed $12.00 for credit card installment when they use to give you give you deal if you pay by debit card?

Question

 • Account, Payments & Billing

15

0

Add Ons

Hey I added on the gig packs and I just needed them for that one time but now they’re still on my bill is there any way I can take them off ? I no longer wanna pay for them

Question

 • Account, Payments & Billing

11

0

0

Worst thing I ever did

I use the ebb program and got the mobile hotspot it worked for 24 hours and now it says I'm out of data my children can't even use their computers for school as the girl told me at the store if they would be able to for the month I've been on the phone numerous times with Boost nobody will help me I

Question

 • Problem Solvers

40

0

0

Former Virgin Mobile customer (currently with another prepaid company). Can I still sign up for $15/mo BYOD?

Hi. I was with Virgin Mobile up until about 2 years ago.  I still use iPhone 6s Plus purchased from Virgin Mobile but it has since been unlocked.   My questions are: 1)  Can I sign up for $15/mo BYOD? 2)  Is there an activation fee? 3)  Can I use the old Virgin Mo

Question

 • Phones and Devices

66

1

0

New phone delivery stolen

It was shown to be delivered without a signature by fedex. Of course, it got stolen off my porch. I have resorted to fedex. What else do I need to do to get it replaced?

Question

 • Phones and Devices

17

0

0

Dropped Calls Dialing Out or Receiving

Since coming back to BoostMobile from another company, trying to have a cheaper bill, I've had all types of issues. And the latest is Dropped Calls Dialing Out or Receiving, does anyone have this problem? Talking to technical support didn't solve the issue, but he had the nerve to suggest buying a n

Question

 • Your Boost Blogs

12

0

Blocking “Scam Likely” calls

Hello, how do you block "scam likely" calls? These are calls that the phone marks as "scam likely" instead of showing you the caller's number. I see that TMobile users can dial #662# to block but it does not work on Boost. I get enough spam calls that this feature is essential for me. How is

Question

 • iPhone

55

2

0

Did not recieve order number.

I purchased a phone. It shows on the bank account. I got a confirmation email, but no order number. I cant track anything without the order number. Suggestions?

Question

 • Payments & Billing

7

0

0

Bill

I don't get paid till next Thursday how can I keep my phone on until then

Question

 • Account, Payments & Billing

5

0

0

Change my phone number

I need to change my phone number

Question

 • LG Phones and Devices

19

0

0

No Subject Text Messages and No Texts going OUT

Just like clock work my phone did this last year...I don't remember the solution. I was told that the blank text messages were messages bouncing back to me. I can't send a text to a group and if it does go thru it takes over 10-15 minutes. Phone is Samsung Galaxy S8.   This occurred

Question

 • Problem Solvers

12

0

0

I order a phone no one knows where it's at

I ordered a phone over 4 days ago it took my money but no one knows where my order is

Question

 • Account, Payments & Billing

12

0

0

My daughter was playing with phone an now fone says enter sims number

My daughter was playing with my phone an now it says to enter your sims number once i put in a number it then says now enter your new sims number. So i enter a number then it says wrong puc

Question

 • LG Phones and Devices

24

1

0

db_no_data_found_exception-Client

I have an account with Boost, just ordered anew phone (Galaxy A32) off the website and when I go to swap devices I get the db_no_data_found_exception-Client error.  

Question

 • Phones and Devices

11

0

0

Buy another phone

Can i buy another phone even if i still have 11 boostup payments left? My dad's phone broke so i'm planning to give the phone i'm using rn ( to him and get another phone.

Question

 • Phones and Devices

26

0

0

Boost robbed me!

I bought a new phone, or at least attempted. After submitting the request for the order. The website immediately claimed my card was declined. My bank account comfirmed the money was withdrawn contrary to what the boost website stated. Im left with no info in regards to where my money went and if

Question

 • Payments & Billing

27

0

0

Datos móviles

Mi datos están por acabarse y aun me quedan 6 dias para renovar plan, como puedo comprar datos para no quedarme sin internet en esos 6 dias??

Question

 • Plans and Add-On Services

6

0

0

New phone

I bought a new iPhone se off www.boostmobile.com when we tired to active the phone is already active on other line. I have been without a phone for 4 days now. I need a new phone

Question

 • Phones and Devices

15

0

0

Billing

I'm in a family plan that I want out of n can't get any customer care to perform task! I paid my $40 through My Boost app and afterwards it gave two payments on screen. One for $80 stating payment method through my debit. That is not to be paid through my master card ending 2536! Second payment stat

Question

 • Account, Payments & Billing

13

1

0