Official

Accepted

Unanswered

Advanced Filters

Search Results (531)

Activity
Bought a new Boostmobile phone in boostmobile.com, activated it but buggy mcm client?

Bought a new phone in boostmobile.com and activated online in boostmobile.com but when I accept the terms and conditions, which keeps popping up, it looses internet (wifi and mobile data) and the only way to gain internet access again is to reset to factory. I am tired of resetting and re-installin

Question

 • Phones and Devices

39

0

0

Phone service

When someone tries to call me they get a message that the number is out of service. I am on the auto pay and my account is paid.

Question

 • Account, Payments & Billing

24

0

0

unable to receive text messages

Hi, I am unable to receive incoming text messages. After some troubleshooting, I've confirmed that I am able to send (the distant end receives), but no incoming messages.  Last successful text message received was last evening at 9:18 pm CST.  I am in the 63121 ZIP code area.

Question

 • Problem Solvers

61

5

0

Old text message retrieval

I have an old Boost phone from service that I disconnected a year ago. I just lost my husband and want to save all of the texts he sent me on this phone. I'm able to retrieve a portion of them, but 4 months of text messages are missing. Is it at all possible that the missing texts can be retrieved o

Question

 • The Geek Den

15

0

0

Can you use the internet on your cell phone if there is no wifi signal where I am at, but I have cell service?

Can you use the internet on your cell phone if there is no wifi signal where I am at, but I have cell service? If not what do I need to do?  This is my first smartphone.

Question

 • Phones and Devices

31

1

0

Phone order keeps getting canceled for BoostUP

I've ordered three times and every time it gets canceled? No email or reason why, it just gets canceled. Looks like I'll have to get a new provider that actually can fill orders. Thanks Boost!

Question

 • Plans and Services Knowledge Base

11

0

0

Online activation error

I bought a SIM card/plan online and attempted to port in my number. The port in failed and now whenever I put in my IMEI and ICC ID I get a "something went wrong try again later" message. When I've called customer service several times and been told that they can't do anything because it's online on

Question

 • Problem Solvers

21

0

0

Suspended Account

I want to pay my phone bill but will not allow me to do so online. How to pay my bill online?

Question

 • Account, Payments & Billing

12

0

0

Switch to boost

Want to switch to boost for MetroPCS. Can I use my my phone from Metro and the same can I have the same number?

Question

 • Plans and Services Knowledge Base

12

0

0

0

Yea right

I was informed that I had to replace my SIM card for my Boost phone which I did on December 24th 2021 I attempted to switch the SIM card which deactivated my phone they claimed that the SIM card was faulty had to order another one they again claimed it came on January 3rd to my porch I have yet to s

Question

 • Account Questions

10

0

0

Will my phone work in 4glte? After 3/31

Ive owned galaxy s5 since 2014,i understand sprint towers shutting 3/31,my phone runs in cdma & 4glte,will it still work? Can i get an honest truthful answer from someone? Or do i need to go to tmobile & get a sprint sim card,i would like to stay on boost, like my phone

Question

 • Rules & Guidelines

22

0

0

0

Moto g power 2021 problem

I recently bought a moto g power 2021 by boost mobile. I bought the phone for an entertainment device, with no plan to activate it. however after awhile activxender ate now screens started popping up and my wifi says to sign in to network (even after I've logged into network) but the sign in page wi

Question

 • Motorola Phones and Devices

39

0

0

Slow data but still supposed to be high speed

My data is so slow but it's sucking it out faster than ever I'm at 10 gigs already on my 4th day of the month I only have 35 now I have heard rumors that you guys are supposed to be closing be straight up so I would know if something's going on with my data so I can switch because I cannot continue

Question

 • Network & Coverage

5

0

0

Phone was previously unlocked after factory reset it is now again locked

As previously stated in title the phone was previously unlocked after factory reset it is locked to boost mobile again! This is problematic as boost mobile is soon to be shut down do to some feud between boost and t-mobile something about boost not being able to provide service to 70% of the US. And

Question

 • LG Phones and Devices

11

0

0

Wi-Fi hotspot password reset

I need to reset the password for my Alcatel hotspot device

Question

 • WiFi Hotspots & Accessories

8

0

0

Wi-Fi hotspot passwordI have an Alcatel device

I have an Alcatel device That I need to reset the password for

Question

 • WiFi Hotspots & Accessories

10

0

0

Acp benefits

My overall experience with boost mobile has been awful! I got approved for the new acp benefits and got the epin from boost but when changing my plan and adding the reboost pin to my account, it got all messed up and now i have no service at all!!!! Its been like 72 hours or so and still they have n

Question

 • Account, Payments & Billing

55

0

0

Daily plans??

Are there daily plans pay as you go available?

Question

 • Plans and Services Knowledge Base

7

0

0

Expedited shipping

I ordered a phone online today and PAID EXTRA FOR EXPEDITED SHIPPING! Then I realize that it says that sim cards can't be EXPEDITED..so will they ship them separately or did I get screwed paying for EXPEDITED shipping??

Question

 • Problem Solvers

4

0

0

Expedited shipping on online phone purchases

I purchased a phone today and chose expedited shipping now I just noticed that it says the sim cards cannot be expedited so will I get my sim card after my phone or will they be shipped together after I paid extra for expedited shipping?

Question

 • Phones and Devices

6

0

0