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Yes. Once the conversation is set as private is secured.- Reinhardt_S

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$5 charge I didn't authorize

I got an email and text thanking me for signing up for $5 Mini-Me. I never signed up for anything extra and can't seem to remove it. What do I do?

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We understand. We'll do our best to help. We have marked this message private. Please let us have your number and PIN, for further assistance. Thanks. - AmyM25

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Error code 97

I cannot text. I'm getting error code 97... not sent. Tap and try again. Anyone know what I can do to fix this?

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Hello, Jerlisa91. In light of the recent events affecting everyone, Boost is committed to keeping you connected. So although we cannot provide any credits or services extensions, we do have some options available to ensure you stay connected. We also

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monthly promo codes

during our families hardship and bad times, me and wife was laid off work, can the boost family help with are monthly service this month, thanks again

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Please try again. We have already swapped the devices. - Francisco T.

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Iphone SE I bought from boost and sim card I bought from boost wont swap with current device.

(posting again because phone still wont work) I keep getting the error three days in arrow, there has been an error try again later.

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Hello, @Kailyn120402! Unfortunately, we don't have a trade in option on Boost Mobile. - Francisco T.

 commented 

21 days ago

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Trade in

Can I trade in my boost mobile iPhone 6s Plus for a boost mobile iPhone 11?

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Hi, angela crossley! We can help you making the change on the caller ID. Please explain what you mean by forwarding calls/text from other lines to yours. - Boost_MasielQ

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Outgoing Caller ID

hello i am new to boostmobile and i was wondering how i change the name that my outgoing caller id shows up as? also how do i forward calls/text from

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Thank you. We tried to verify or activate the device and is showing as incompatible with our network. We are sorry.- Reinhardt_S

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Motorola Moto G4 with Boost

Hello! Trying to figure out if my phone will work on Boost's network. It seems like it should (it works on the underlying network), but the compatibi

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Hello, Denim Wyatt. Thanks for contacting us. Orders placed after 12:00 p.m. local-destination time for Boost, Monday through Friday, will not be processed and shipped until the following business day. Since the order was placed after the cut off tim

 commented 

20 days ago

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Shipping

I bought a iPhone yesterday off the website at 2:52 pm & I paid for Next Day shipping. So when should I receive the phone. ( I bought it on a Monday b

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Hi there, Chris. Thanks for contacting us.   Do you still need assistance with your order? - jalopez81

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Need my order number

I placed an order for my new phone and I need my order number I didn’t get an email it’s not in my spam or junk mail

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We're sorry to hear that you're having issues, Everett. What happens when you try to make call or send a text?

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K51

Im hopeing i here back from someone who can help ?

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Saludos, Raynier. ¿Se aseguró de activar el servicio antes de viajar a Mexico?

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Rooming

Supuestamente el rooming internacional se me activava cuando saliera del pais pero no fue asi, que debo hacer?

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So sorry to hear about this experience, @Tony0705. We want to help! Are you still having issues with the service? - Francisco T.

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Try to make a call but it’s say I have no money on account

I just paid my bill September 6,2018.... now today I tried to make a call it’s telling me I don’t have enough money on my account however I just paid

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Hi there, James Walker. Thanks for contacting us. Do you still need assistance with this? If yes, what account information are you trying to remove?- RossyC

 commented 

20 days ago

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Samsung account

Bought unlocked galaxy how can I remove previous account without their login information

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Hello, @WhendiLu! We apologize for the delayed response. Do you still need assistance with the device? - Francisco T.

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db_no_data_found_exception-Client.701: xxxxxxxxxxxxxxxxxx is not found in NMS | Data not found

I attempted to transfer an UNLOCKED iPhone 7 from ATT over to Boost through the online activation system. After entering the IMEI number I received th

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