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Good day. Thank you for reaching out to us. You can change the phone number for free through My Account. Let us know, if you have any other questions or concerns. - Joy1713
I would like to change my number
Yes. Once the conversation is set as private is secured.- Reinhardt_S
$5 charge I didn't authorize
I got an email and text thanking me for signing up for $5 Mini-Me. I never signed up for anything extra and can't seem to remove it. What do I do?
We understand. We'll do our best to help. We have marked this message private. Please let us have your number and PIN, for further assistance. Thanks. - AmyM25
Error code 97
I cannot text. I'm getting error code 97... not sent. Tap and try again. Anyone know what I can do to fix this?
Hello, Jerlisa91. In light of the recent events affecting everyone, Boost is committed to keeping you connected. So although we cannot provide any credits or services extensions, we do have some options available to ensure you stay connected. We also
monthly promo codes
during our families hardship and bad times, me and wife was laid off work, can the boost family help with are monthly service this month, thanks again
Hi, don Creech! Where will you like to register your device? - Boost_MasielQ
switching from samsung to iphone
how do i register my new iphone
Good day. Thank you for contacting us. You can visit our website at https://www.boostmobile.com/bring-your-phone.html?intnav=TopNav:Phones:BringYourPhone, with the IMEI of the device, so you can verify if the device is compatible with us. - Joy1713
Is my samsung A50 compatible with boost
Please try again. We have already swapped the devices. - Francisco T.
Iphone SE I bought from boost and sim card I bought from boost wont swap with current device.
(posting again because phone still wont work) I keep getting the error three days in arrow, there has been an error try again later.
Hello, @Kailyn120402! Unfortunately, we don't have a trade in option on Boost Mobile. - Francisco T.
Can I trade in my boost mobile iPhone 6s Plus for a boost mobile iPhone 11?
Hi, angela crossley! We can help you making the change on the caller ID. Please explain what you mean by forwarding calls/text from other lines to yours. - Boost_MasielQ
Outgoing Caller ID
hello i am new to boostmobile and i was wondering how i change the name that my outgoing caller id shows up as? also how do i forward calls/text from
Thank you. We tried to verify or activate the device and is showing as incompatible with our network. We are sorry.- Reinhardt_S
Motorola Moto G4 with Boost
Hello! Trying to figure out if my phone will work on Boost's network. It seems like it should (it works on the underlying network), but the compatibi
Hello, Denim Wyatt. Thanks for contacting us. Orders placed after 12:00 p.m. local-destination time for Boost, Monday through Friday, will not be processed and shipped until the following business day. Since the order was placed after the cut off tim
I bought a iPhone yesterday off the website at 2:52 pm & I paid for Next Day shipping. So when should I receive the phone. ( I bought it on a Monday b
Hello, @Faulkenberry4274! Please contact customer service for other forms of account verification. You can get a hold of us by calling 1-866-402-7366. We are eager to help you! - Francisco T.
Coolpad surf hotspot prepaid
Trying to re boost I have no ideal the phone number an pin how do I find it?
Hi there, Chris. Thanks for contacting us. Do you still need assistance with your order? - jalopez81
Need my order number
I placed an order for my new phone and I need my order number I didn’t get an email it’s not in my spam or junk mail
We're sorry to hear that you're having issues, Everett. What happens when you try to make call or send a text?
Im hopeing i here back from someone who can help ?
Saludos, Raynier. ¿Se aseguró de activar el servicio antes de viajar a Mexico?
Supuestamente el rooming internacional se me activava cuando saliera del pais pero no fue asi, que debo hacer?
So sorry to hear about this experience, @Tony0705. We want to help! Are you still having issues with the service? - Francisco T.
Try to make a call but it’s say I have no money on account
I just paid my bill September 6,2018.... now today I tried to make a call it’s telling me I don’t have enough money on my account however I just paid
Hi there, James Walker. Thanks for contacting us. Do you still need assistance with this? If yes, what account information are you trying to remove?- RossyC
Bought unlocked galaxy how can I remove previous account without their login information
Hello, @vegasafterdark913! We apologize for the delayed response. Do you still need assistance with the device swap?- Francisco T.
Swap my phone
Swap existing device over to new device
Hi there! We are sorry. We are only able to see the log history that you also see online on your Boost Mobile account. Also, we are not able to see the messages information. Please tell us if there is anything else we can assist you with. We remain a
Text and call logs
I need a full history of text messages and call logs. With the messages showing.
Hello, @WhendiLu! We apologize for the delayed response. Do you still need assistance with the device? - Francisco T.
db_no_data_found_exception-Client.701: xxxxxxxxxxxxxxxxxx is not found in NMS | Data not found
I attempted to transfer an UNLOCKED iPhone 7 from ATT over to Boost through the online activation system. After entering the IMEI number I received th