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Need Boost Mobile account number

Hello! I need my boost mobile account number so that I can port my existing phone number to another carrier. Thank you.

Question

 • Account, Payments & Billing

98

1

0

Accepted Solution

Official Solution

Can’t seem to

I activated my phone with you guys with my old SIM card. now I got a new one from you guys shipped here, I can’t seem to activate it now my iPhone is

Question

 • Phones and Devices

94

1

0

Accepted Solution

Stolen package/phone

Today my Fedex delivery of a new phone had the package contents stolen from me with the packaging emptied (except for the SIM car) and discarded on my

Question

 • Payments & Billing

361

1

0

0

Accepted Solution

Does hotspot count against high speed data or are they seperate?

My 4g speed was reduced after 35gb. But i have 17gb left in hotspot. Why is my hotspot throttled? Does the hotspot count against data limit? When did

Question

 • Plans and Add-On Services

119

3

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Cancel Order

Can I get an order cancelled? I don't want the phone any more.

Question

 • Payments & Billing

68

1

0

Accepted Solution

Account Suspended

It has been a few months since I had been able to “re-charge” my hotspot. I tried to login today for that purpose and it says my account is suspended.

Question

 • Account Questions

1.2K

16

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0

Accepted Solution

Moving my mom over to Boost

I ordered a phone Monday for my mother and I want to add that phone as an additional line on my plan, which would (or should) create a 2-line $80/mont

Question

 • Plans and Add-On Services

57

1

0

Official Solution

Family plan

How do I eliminate a phone and number from family plan before I change plans? I currently have 3 lines for $100 (boost promo) and want to knock it dow

Question

 • Plans and Services Knowledge Base

34

1

0

Accepted Solution

iPhone XR is losing battery life

My iPhone XR is losing battery life too fast. I’ve tried all the tips and tricks for extending the charge but it isn’t working.  Is it worth it

Question

 • Phones and Devices

11

1

0

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iPhone order

I Order my phone yesterday & even paid a extra fee for next day shipping why it still says order processing ?

Question

 • iPhone

72

5

0

Accepted Solution

Is my phone compatible with new Expanded Data Network

I cannot find anywhere how I can determine if my Galaxy S8 will be able to be used on this new Expanded Data Network. Would someone be able to tell me

Question

 • Network & Coverage

59

3

0

Accepted Solution

Boostup slightly late payment

I just ordered a new phone through boostup yesterday.  My payment due date for the first installment is 1/30/2021. I was not expecting this due date a

Question

 • Payments & Billing

471

8

0

0

Accepted Solution

Need to remove a line

Trying to remove a line from my family plan.Looks like I have to PM an agent for whatever reason. Looking for an active agent so I can get this sorted

Question

 • Plans and Add-On Services

400

1

0

0

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Unauthorized purchases

I got a text message saying thanks for your purchase to juega ya. I did  not authorize this purchase and would like it taken off my bill and reimburst

Question

 • Off Topic

1.2K

4

0

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Swapping Devices - Powered On vs Powered Off

When swapping my phones, should both phones be powered on or powered off? Or does the powered state of the devices not affect the process?

Question

 • Payments & Billing

48

1

0

Accepted Solution

Puedo librar un LG

Puedo librar un teléfono androide LG para Venezuela? Necesito ayuda por favor

Question

 • LG Phones and Devices

208

1

0

0

Accepted Solution

why do I get unsolicited text messages?

Question

 • LG Phones and Devices

561

5

0

0

Accepted Solution

Galaxy 8 Problems

I have been having trouble sending and receiving pictures and long messages via texts for a couple weeks now. I called the local Boost store and they

Question

 • Samsung Phones and Devices

467

5

0

0

Accepted Solution

saying goodbye

being with boost for around 15 years. boost has sold out and went messed up a good thing up for us all. now I have to leave and go find a company who

Question

 • Plans and Add-On Services

1.4K

6

0

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Phone cancellation

How can I cancel an order I placed for an iPhone?

Question

 • iPhone

480

5

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0